Featured Researches

Human Computer Interaction

Building an Automated Gesture Imitation Game for Teenagers with ASD

Autism spectrum disorder is a neurodevelopmental condition that includes issues with communication and social interactions. People with ASD also often have restricted interests and repetitive behaviors. In this paper we build preliminary bricks of an automated gesture imitation game that will aim at improving social interactions with teenagers with ASD. The structure of the game is presented, as well as support tools and methods for skeleton detection and imitation learning. The game shall later be implemented using an interactive robot.

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Human Computer Interaction

CASS: Towards Building a Social-Support Chatbot for Online Health Community

Chatbots systems, despite their popularity in today's HCI and CSCW research, fall short for one of the two reasons: 1) many of the systems use a rule-based dialog flow, thus they can only respond to a limited number of pre-defined inputs with pre-scripted responses; or 2) they are designed with a focus on single-user scenarios, thus it is unclear how these systems may affect other users or the community. In this paper, we develop a generalizable chatbot architecture (CASS) to provide social support for community members in an online health community. The CASS architecture is based on advanced neural network algorithms, thus it can handle new inputs from users and generate a variety of responses to them. CASS is also generalizable as it can be easily migrate to other online communities. With a follow-up field experiment, CASS is proven useful in supporting individual members who seek emotional support. Our work also contributes to fill the research gap on how a chatbot may influence the whole community's engagement.

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Human Computer Interaction

CHARET: Character-centered Approach to Emotion Tracking in Stories

Autonomous agents that can engage in social interactions witha human is the ultimate goal of a myriad of applications. A keychallenge in the design of these applications is to define the socialbehavior of the agent, which requires extensive content this http URL this research, we explore how we can leverage current state-of-the-art tools to make inferences about the emotional state ofa character in a story as events unfold, in a coherent way. Wepropose a character role-labelling approach to emotion tracking thataccounts for the semantics of emotions. We show that by identifyingactors and objects of events and considering the emotional stateof the characters, we can achieve better performance in this task,when compared to end-to-end approaches.

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Human Computer Interaction

Can we trust online crowdworkers? Comparing online and offline participants in a preference test of virtual agents

Conducting user studies is a crucial component in many scientific fields. While some studies require participants to be physically present, other studies can be conducted both physically (e.g. in-lab) and online (e.g. via crowdsourcing). Inviting participants to the lab can be a time-consuming and logistically difficult endeavor, not to mention that sometimes research groups might not be able to run in-lab experiments, because of, for example, a pandemic. Crowdsourcing platforms such as Amazon Mechanical Turk (AMT) or Prolific can therefore be a suitable alternative to run certain experiments, such as evaluating virtual agents. Although previous studies investigated the use of crowdsourcing platforms for running experiments, there is still uncertainty as to whether the results are reliable for perceptual studies. Here we replicate a previous experiment where participants evaluated a gesture generation model for virtual agents. The experiment is conducted across three participant pools -- in-lab, Prolific, and AMT -- having similar demographics across the in-lab participants and the Prolific platform. Our results show no difference between the three participant pools in regards to their evaluations of the gesture generation models and their reliability scores. The results indicate that online platforms can successfully be used for perceptual evaluations of this kind.

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Human Computer Interaction

Capturing Richer Information -- On Establishing the Validity of an Interval-Valued Survey Response Mode

Obtaining quantitative survey responses that are both accurate and informative is crucial to a wide range of fields. Traditional and ubiquitous response formats such as Likert and Visual Analogue Scales require condensation of responses into discrete point values - but sometimes a range of options may better represent the correct answer. In this paper, we propose an efficient interval-valued response mode, whereby responses are made by marking an ellipse along a continuous scale. We discuss its potential to capture and quantify valuable information that would be lost using conventional approaches, while preserving a high degree of response-efficiency. The information captured by the response interval may represent a possible response range - i.e., a conjunctive set, such as the real numbers between three and six. Alternatively, it may reflect uncertainty in respect to a distinct response - i.e., a disjunctive set, such as a confidence interval. We then report a validation study, utilizing our recently introduced open-source software (DECSYS) to explore how interval-valued survey responses reflect experimental manipulations of several factors hypothesised to influence interval width, across multiple contexts. Results consistently indicate that respondents used interval widths effectively, and subjective participant feedback was also positive. We present this as initial empirical evidence for the efficacy and value of interval-valued response capture. Interestingly, our results also provide insight into respondents' reasoning about the different aforementioned types of intervals - we replicate a tendency towards overconfidence for those representing epistemic uncertainty (i.e., disjunctive sets), but find intervals representing inherent range (i.e., conjunctive sets) to be well-calibrated.

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Human Computer Interaction

CareCall: a Call-Based Active Monitoring Dialog Agent for Managing COVID-19 Pandemic

Tracking suspected cases of COVID-19 is crucial to suppressing the spread of COVID-19 pandemic. Active monitoring and proactive inspection are indispensable to mitigate COVID-19 spread, though these require considerable social and economic expense. To address this issue, we introduce CareCall, a call-based dialog agent which is deployed for active monitoring in Korea and Japan. We describe our system with a case study with statistics to show how the system works. Finally, we discuss a simple idea which uses CareCall to support proactive inspection.

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Human Computer Interaction

CausalFlow: Visual Analytics of Causality in Event Sequences

Understanding the relation of events plays an important role in different domains, such as identifying the reasons for users' certain actions from application logs as well as explaining sports players' behaviors according to historical records. Co-occurrence has been widely used to characterize the relation of events. However, insights provided by the co-occurrence relation are vague, which leads to difficulties in addressing domain problems. In this paper, we use causation to model the relation of events and present a visualization approach for conducting the causation analysis of event sequences. We integrate automatic causal discovery methods into the approach and propose a model for detecting event causalities. Considering the interpretability, we design a novel visualization named causal flow to integrate the detected causality into timeline-based event sequence visualizations. With this design, users can understand the occurrence of certain events and identify the causal pathways. We further implement an interactive system to help users comprehensively analyze event sequences. Two case studies are provided to evaluate the usability of the approach.

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Human Computer Interaction

CcNav: Understanding Compiler Optimizations in Binary Code

Program developers spend significant time on optimizing and tuning programs. During this iterative process, they apply optimizations, analyze the resulting code, and modify the compilation until they are satisfied. Understanding what the compiler did with the code is crucial to this process but is very time-consuming and labor-intensive. Users need to navigate through thousands of lines of binary code and correlate it to source code concepts to understand the results of the compilation and to identify optimizations. We present a design study in collaboration with program developers and performance analysts. Our collaborators work with various artifacts related to the program such as binary code, source code, control flow graphs, and call graphs. Through interviews, feedback, and pair-analytics sessions, we analyzed their tasks and workflow. Based on this task analysis and through a human-centric design process, we designed a visual analytics system Compilation Navigator (CcNav) to aid exploration of the effects of compiler optimizations on the program. CcNav provides a streamlined workflow and a unified context that integrates disparate artifacts. CcNav supports consistent interactions across all the artifacts making it easy to correlate binary code with source code concepts. CcNav enables users to navigate and filter large binary code to identify and summarize optimizations such as inlining, vectorization, loop unrolling, and code hoisting. We evaluate CcNav through guided sessions and semi-structured interviews. We reflect on our design process, particularly the immersive elements, and on the transferability of design studies through our experience with a previous design study on program analysis.

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Human Computer Interaction

Characterizing Automated Data Insights

Many researchers have explored tools that aim to recommend data insights to users. These tools automatically communicate a rich diversity of data insights and offer such insights for many different purposes. However, there is a lack of structured understanding concerning what researchers of these tools mean by "insight" and what tasks in the analysis workflow these tools aim to support. We conducted a systematic review of existing systems that seek to recommend data insights. Grounded in the review, we propose 12 types of automated insights and four purposes of automating insights. We further discuss the design opportunities emerged from our analysis.

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Human Computer Interaction

Characterizing Stage-Aware Writing Assistance in Collaborative Document Authoring

Writing is a complex non-linear process that begins with a mental model of intent, and progresses through an outline of ideas, to words on paper (and their subsequent refinement). Despite past research in understanding writing, Web-scale consumer and enterprise collaborative digital writing environments are yet to greatly benefit from intelligent systems that understand the stages of document evolution, providing opportune assistance based on authors' situated actions and context. In this paper, we present three studies that explore temporal stages of document authoring. We first survey information workers at a large technology company about their writing habits and preferences, concluding that writers do in fact conceptually progress through several distinct phases while authoring documents. We also explore, qualitatively, how writing stages are linked to document lifespan. We supplement these qualitative findings with an analysis of the longitudinal user interaction logs of a popular digital writing platform over several million documents. Finally, as a first step towards facilitating an intelligent digital writing assistant, we conduct a preliminary investigation into the utility of user interaction log data for predicting the temporal stage of a document. Our results support the benefit of tools tailored to writing stages, identify primary tasks associated with these stages, and show that it is possible to predict stages from anonymous interaction logs. Together, these results argue for the benefit and feasibility of more tailored digital writing assistance.

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