In the modern business environment, supply chain management plays a key role, with push and pull systems being the two main supply chain strategies. Both strategies have their own pros and cons and are suitable for different types of markets. As demand changes, whether a company can respond flexibly will directly affect its competitiveness.
Push systems produce based on predicted demand, while pull systems produce based on actual demand.
The main feature of the push system is to predict future demand based on historical data and then proceed with production. This approach is generally suitable for products with low demand uncertainty. At the heart of this approach is the idea that production and supply chain planning is based on past order data.
For example, Walmart uses a push system to manage the supply of its merchandise. They will determine production volume and inventory based on past sales data, which can effectively reduce inventory costs and improve production efficiency. However, this can also lead to out-of-stock or over-stock situations because changes in market demand are difficult to predict.
The pull system produces according to the actual needs of consumers. Compared with the push system, this method is more flexible. Taking Toyota Motor as an example, they use a pull system to manage the production process. They usually do not produce inventory, but carry out specific production according to customer orders. This allows Toyota to respond quickly to market changes and reduce inventory costs.
The advantage of a pull system is that it reduces inventory risk and can respond to customer demand more quickly.
In many cases, a single push or pull system is not sufficient to meet market needs. Therefore, many companies choose to use hybrid strategies to optimize their supply chains. This means that some products are produced based on forecasts, while others are produced based on immediate orders. For example, some companies in the furniture industry may use a push strategy for bulk commodities and a pull strategy for specific orders.
Classic examples of push systems include material requirements planning (MRP), which is based on production plans to predict demand and thereby proceed with production. Then, the classic Kanban system is an example of a pull system, which controls the quantity of work-in-progress and limits production to respond to fluctuations in actual demand.
CapitaLand, for example, combines push and pull elements in its operations, adjusting production to market demand while using market forecasts to guide inventory levels. This flexible strategy enables CapitaLand to maintain its competitive advantage in an unpredictable market environment.
In addition to supply chain management, push and pull strategies also have their own unique applications in marketing. Push marketing emphasizes proactive contact with customers, such as advertising and promotions; pull marketing focuses on attracting customers to actively seek products or services, such as content marketing and social media interaction. This enables companies to develop more effective marketing strategies based on the needs of target customers.
In marketing, pull strategies are often more likely to generate consumer interest because they are based on consumer needs and engagement.
The hotel industry is also affected by push and pull strategies. In the push strategy, the hotel provides its inventory information to major booking platforms so that they can promote it on the platform; while in the pull strategy, the booking platform directly connects to the hotel's management system, and customers can directly access the hotel's real-time inventory. Book a room. Although this requires higher technology investment, it can improve the accuracy and efficiency of inventory management.
The choice between push and pull systems depends on market uncertainty, product characteristics and corporate strategies. Each of these two systems has its own scope of application, and companies should use them flexibly to cope with market challenges. In this ever-changing business world, whether companies can find a supply chain and marketing strategy that suits them will directly affect their survival and development?