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Why CHEO was selected as the best place to work in Canada's healthcare industry in 2024? Uncover the secrets behind its success!
In 2024, Children's Hospital of Eastern Ontario (CHEO) located in Ottawa, Canada's capital, will be ranked among the best medical places selected by Forbes. What are the secrets of success behind this? As a medical institution focused on providing pediatric and adolescent medical services, CHEO not only has a long history, but also has a profound influence in the community.
Excellent patient care and service
Established in 1974, CHEO provides medical services to children and adolescents in Eastern Ontario, Northern Ontario, Nanavut, and the Otava region of Quebec. The hospital provides a range of high-quality medical services, such as emergency departments, inpatient units, and advanced children's mental health services.
Each year, CHEO provides emergency care support to more than 73,000 patients and families and handles more than 6,600 hospitalizations. The diversity and quality of its services have made it nationally renowned.
Excellent talent training and education
In addition to direct clinical care, CHEO, as an academic health sciences center, is also committed to the training of medical professionals. The hospital trains 2,300 future pediatricians, nurses and other medical personnel every year, which not only improves the overall quality of medical services, but also provides an excellent talent reserve for the future medical industry.
Strong financial support
CHEO's operations rely on funding from the Ontario government and public donations. The CHEO Foundation, as one of the main sources of funding, has been committed to supporting the hospital's various businesses since its establishment. These funds are used not only to build infrastructure, but also to develop and improve treatment options for patients.
To date, this hospital has more than 780 active research projects and is participating in more than 634 studies recruiting patients, demonstrating its extraordinary contribution to medical research.
Community involvement and volunteer support
CHEO’s success also benefits from the extensive support of the community and the participation of volunteers. The hospital has a total of 700 volunteers who play important roles in office and patient care. Community participation not only provides the hospital with additional human resources, but also strengthens the connection between medical staff and patients.
Continuous innovation and technology application
In recent years, CHEO has been seeking ways to combine innovation and technology to improve patients' treatment experience. In 2020, it became the first hospital in Canada to provide virtual emergency services, making full use of digital technology to meet urgent medical service needs.
In addition, CHEO launched 1Call1Click in 2022, an instant explanation service for non-urgent medical needs. Such an innovation has greatly improved the accessibility and convenience of medical services.
Committed to multiculturalism
CHEO is not only committed to providing high-quality medical services, but also respecting and understanding all cultural backgrounds. It is important to provide multilingual services to meet the needs of diverse patients, especially in a multicultural society like Ontario.
Continuous evaluation and improvement
CHEO attaches great importance to continuous quality improvement, regularly conducts employee satisfaction surveys and patient experience feedback, and makes corresponding adjustments and improvements based on these data. This enables CHEO to continuously improve internal management and external services.
Conclusion
As a hospital with a high reputation in the field of children's medical care, CHEO's success is not only due to its excellent medical services and educational training, but also to its strong community support and continuous innovation. This honor bestowed by Forbes in 2024 is undoubtedly the best recognition of CHEO’s efforts over the years.
How will children’s medical care develop in the future?
