Technology-Enhanced Organizational Learning: A Systematic Literature Review

Abstract

E-Learning systems are receiving ever increasing attention in, academia, businesses as well as in public administrations. Managers and employee who need efficient forms of training as well as learning flow within the organization, do not have to gather in a place at the same time, or to travel far away for attending courses. Contemporary affordances of e-learning systems allow them to perform different jobs or tasks for training courses according to their own scheduling, as well as collaborate and share knowledge and experiences that results rich learning flow within the organization. The purpose of this article is to provide a systematic review of empirical studies in the intersection of e-learning and organizational learning in order to summarize the current findings and guide future research. Forty peer-reviewed articles were collected from a systematic literature search and analyzed based on a categorization of their main elements. This survey identifies five major directions Technology-Enhanced Organizational learning has been focused during the last decade. Future research should leverage on big data produced from the platforms and investigate how the incorporation of advanced learning technologies (e.g., learning analytics, personalized learning) can help increasing organizational value.