Overcoming Transactional Distances for Atypical Learners in Workplace M-Learning

Abstract

“God bless you, Madam for giving us this opportunity [to learn]. You have restored my dignity”. Restoring dignity is not usually a planned learning outcome in a training initiative. Such gratifying learner reflection prompted the writing of this chapter, which describes an organizational action research (OAR) undertaken in a corporate environment. It explores the development and delivery of a mobile learning (m-learning) initiative in a construction company that specializes in road construction, infrastructure, and building works – the TCL. It relates the quest for customized pedagogical strategies to enable individuals with disparate learning and thinking abilities to fully identify with and work towards corporate objectives that are articulated within the company mission and vision. This chapter provides a solid theoretical foundation for mobile learning in the corporate sector along with guidance for practitioners, on how to utilize mobile technologies for effective workplace learning.