Management and Industrial Engineering | 2021
Design and Development of Decision Support System for Emergency Need Relief Distribution
Abstract
This study focuses on the design and development of a Decision Support System (DSS) using DEMATEL and TOPSIS which helps decision-maker in the humanitarian relief chain, to release funds to a disaster victim by considering their economic status. The knowledge base of the proposed DSS consists of a range of economic indicators such as Per capita income of the family, stock available in INR, a number of dependent family members and Asset owned define the ranking of community resident’s economic status. DEMATEL is used to find the weightage of Emergence need assessment parameter such as Per capita income of the family, stock available in INR, number of dependent family members and Asset owned. TOPSIS is used to rank disaster victims. The Proposed DSS helps decision-maker involved in relief services, to provide transparent decision effectively. The real world data is used to evaluate the efficiency of the proposed approach. This procedure is based on expert knowledge, rules of thumb and population behaviour. Therefore, this study develops a practical decision support system considering disaster victims financial criteria and MCDM is used to rank the victim which help with the relief distribution in the humanitarian supply chain.