M-Bonk Based E-Participation in Street Infrastructure Development

Abstract

M-Bonk is an Android-based e-participation media used by local governments to increase community participation in reporting road damage in Sidoarjo Regency. This explanation approach study aims to analyze and explain self-efficacy, assertiveness, acceptance of M-BONK application users, socialization of their use, and their effects on community participation in the development of road infrastructure in Sidoarjo Regency. The place of this study was in Sidoarjo Regency using a sample of 91 M-Bonk application users as respondents and eight informants. Analyzing techniques used for quantitative data are multiple linear regression and interactive analysis for qualitative data. The results showed that self- efficacy, assertiveness, socialization, and acceptance affected community participation in road infrastructure development. The influence of these four variables on community participation was 97.4%. The novelty of this research is, first, the use of information communication technology applications provides the value of benefits, convenience, and increased public trust and desire to apply it as a medium to participate in development. Second, the community participates in development because they feel confident in their ability to participate in it; have the courage to express feelings, expressions, and decisions to be involved in infrastructure development. Third, socialization is an important process between the government and he community in effective development interactions. Fourth, e-community participation in development has different levels. The levels of e-participation consist of e-information, e-consultation, e-dialogue, e-collaboration, and e-empowerment.