JAAPA : official journal of the American Academy of Physician Assistants | 2021
Defusing aggressive behavior in the healthcare setting.
Abstract
ABSTRACT\nUp to 80% of healthcare professionals, particularly those working in emergency medicine, have experienced workplace violence. However, many clinicians lack proper training for handling these situations. Workplace violence is one factor contributing to burnout, job dissatisfaction, and mental health issues. This article describes how to identify and manage aggression and violence in the healthcare setting using simple interventions to de-escalate aggressive behaviors.