Synthesizing evidence regarding community-based volunteer facilitated programs supporting integrated care transitions from hospital to home: A scoping review protocol

Abstract

Background: Given the risks inherent in care transitions, it is imperative that patients discharged from hospital to home receive the integrated care services necessary to ensure that the transition is successful. Despite efforts by the health care sector to develop health system solutions to improve transitions, problems persist. Research on transitional support has predominantly focused on services delivered by health care professionals; the evidence for services provided by lay navigators or volunteers in supporting people transitioning from hospital to home has not been synthesized to guide practice, policy or future research. Aim: This is a protocol for a scoping review that will examine the role and contributions of voluntary sector personnel and services to support transitions from hospital to home. Methods: Using the well-established scoping review methodology outlined by Arksey and OMalley a six-stage study is outlined (1) identifying the research question, (2) identifying relevant studies, (3) selecting studies, (4) charting the data, (5) collating, summarizing and reporting the results, and (6) providing consultation. The search strategy, designed by an information scientist, is applied to ten databases reflecting empirical and grey literature sources. A two-stage screening process will be used to determine eligibility of articles. To be included in the review, articles must report on a community-based program that engages volunteers in the provisions of services that support adults transitioning from hospital to home. All articles will be independently assessed for eligibility, and data from eligible articles will be abstracted and charted using a standardized form. Extracted data will be analyzed using narrative and descriptive analyses. Research ethics approval is not required for this scoping review. Discussion: This scoping review will map the available literature focused on the contributions of voluntary sector personnel and services to support transitions from hospital to home.