Design Considerations for Information Collaboration in Long-term Senior Care System

Abstract

In CSCW and related fields, ICT supported collaborative design has been used in various fields. Yet, there has been little research focusing on the information collaboration between medical care and non-medical care in long-term senior caring settings. For filling this gap, this paper explores the information collaboration and communication process between formal medical carers and informal nonmedical carers in the process of long-term senior care in more depth. We report our findings from three dimensions: self-awareness of different stakeholders, their informative collaborative practices, and knowledge gap among them. Based on our findings, we proposed design considerations that combines the concept of peer to peer and machine learning algorithms, which provides alternative ideas for future design.