Security Concerns of Ridesharing Services in Bangladesh

Abstract

Security concerns of ridesharing transportation system is an important field of research at the moment. The raising popularity of ride sharing services in Bangladesh has made it difficult to find out the effectiveness and security threats of the ridesharing transportation systems. In day to day life, most people use public transportation, but it can be an inefficient mode of transportation. Recently, ridesharing service providers like Uber, Pathao etc. has shown a lot of potential and made life easier and more comfortable for people. Our goal behind this research is to learn about the security concerns of ridesharing services. In this research we have tried to find the security issues of these services with a pragmatic approach. Our study shows that with the rising popularity of these services, security concerns are also increasing. Passengers are facing problems like reckless driving, harassments etc. They are also concerned about the misuse of their personal data. But the research also shows that the users are putting their trusts in these services and occasionally preferring them over public transportations. Since no such research has been done before in Bangladesh about these facts, a study can be very helpful to the ride sharing companies to see what aspects of their services needs improvement. And the users will find this helpful as well, since this study paints a clear picture of the security issues of ridesharing services.