A Chatbot to promote Students Mental Health through Emotion Recognition

Abstract

The objective of this paper is to develop a chatbot for students to promote their mental health through emotion recognition technique. Nowadays, students are facing a lot of mental health issues due to various reasons like pandemic lockdowns, peer pressure, social media bullying, academic stress, loneliness, sexual harassment, etc. Because of which students are unable to progress well in their life, both emotionally and academically. Due to the battle of life, the students are also unable to receive proper guidance from experienced and knowledgeable humans to solve their personal issues. Therefore, developing a human friendly chatbot that can help students get the right guidance for their issues at the right time is a much needed one. These kind of chatbots can play a vital role in reducing the number of suicides in the country due to depression and stress. The chatbot named Maxx helps students solve or prevent any mental health issue in their day-to-day life. Maxx converses with the student, understands his/her present emotional state/mental health issue (if any), identifies the cause of that emotion/mental health issue and provides the right guidance based on the reason identified. Maxx uses technologies like DialogFlow for Natural Language Processing (NLP), Flutter for app development and Google Cloud Platform (GCP) for data storage and security.