2019 IEEE 6th International Conference on Industrial Engineering and Applications (ICIEA) | 2019
The Maturity Assessment of e-Government in Bandung District Area
Abstract
In order to achieve better governance of the country, the implementation of e-government becomes essential. The Indonesian government has started to adopt e-government to improve their performance. The implementation of e-government is a continuous process where there are some developments that are often conceptualized in the form of maturity stages. In Indonesia, the implementation of e-government is expected to reach stage 3 of maturity level but in practice, most of the government websites only reach stage 2 of maturity level especially for the practice of e-government in district area of Indonesia. The purpose of this study is to evaluate the maturity level of e-government in Bandung district area. The result obtained from this study is expected to help the government to identify the improvement that should be done to e-government practice in Bandung district area. The result of this study found that from 11 websites of Bandung district area, 9 of the websites reach stage 2 of maturity level while the remaining websites only reach stage 1 of maturity level. Some improvements that can be taken by the government are also discussed in this paper.