A Set of Challenges for setting distance-learning environments based on university students’ experience at the covid-19 pandemic time in Iraq

Abstract

\n This paper presents an empirical study to investigate students’ perspectives and attitude towards distance-learning at the university level in Iraq. Universities were forced to convert from face-to-face (f2f) learning to fully virtual due to the coronavirus covid-19 pandemic. The transition was within two weeks, which probably causes some challenges students might encounter due to this rapid transition. This study aims to highlight any challenges students might face. This would help prevent such challenges in the future time, which could ensure a smooth and seamless learning process over the internet. A mixed methods approach was used with data being gathered using a questionnaire technique with 79 questions; multichoice, scales and open-ended questions; this paper focuses on the quantitative data only. 2746 students responded to this questionnaire from different age groups and different study levels. A set of four challenges’ themes is introduced in this paper, which was driven based on the results of this study. Themes include infrastructure related, pedagogy related, context related, and self-support related.