Percepção de colaboradores sobre as ações de treinamentos em uma indústria têxtil

Abstract

The preparation of the employees is a decisive factor for the quality of the productive processes and products generated by them and, consequently, for the success of the textile companies, a constant challenge. The objective of this research was to identify the perception of employees, related to training program developed by corporate education, in the productive units of a textile industry located in the western region of Santa Catarina. It is a descriptive research with a mixed approach, that treats the data in a quantitative and qualitative way. As for the procedures, it is characterized as a case study. The study involved all employees and supervisors of the two production units that received the most training hours, configured as a census and involving 219 people. Regarding the results, it highlighted the management style, with alignment between the factory managers and the people management team. The total number of employees report that they have gone through the training process, 82.9% affirm that the training programs provided meets their learning and development needs in the activities and 92.6% affirm that the training received helps to improve their evaluation of performance and feedback. The employees also point out that the training offered by the company provides integration in their specific areas of activity. The combination of efforts related to corporate education processes has been perceived by most employees and demonstrates alignment with strategic management. Thus, it was possible to verify the employees perception of the actions related to the training programs developed by the corporate education of the company.