Archive | 2021
RANCANGAN KNOWLEDGE MANAGEMENT SYSTEM DENGAN MENGGUNAKAN THEORETICAL FRAMEWORK DAN PENDEKATAN
Abstract
RSU Bintang is a hospital established by the district government at Klungkung. Regulation of district goverment itself mostly causes frequent rotation and mutation of employee, it results loss of working knowledge and experience of employee as well as unorganized processing. Consequently, RSU Bintang needs to require a system that can manage employee knowledge which expected to minimize the loss of knowledge owned by the organization. The use of Knowledge Management System (KMS) is a possibility that can be used. From these cases, a KMS prototype was designed within the Theoretical framework and a contingency approach. Theoretical framework was implemented in combining the development of Fernandez Shaberwal and Amrit Tiwana’s design. The contingency approach was selected because this current research was more emphasized on the Knowledge Management process. The data was collected by the researcher through observation technique, questionnaire and interview. The final results of this research focuses on the development of KMS process specifically exchange, direction, socialization for knowledge sharing, externalization, routines, combination, and socialization for knowledge discovery. The feature results are article nor news documentation, discussion forum, document management and knowledge management.The results of the functionality testing using UAT method shows an average number of 97.8 and the usability test using SUS method shows a value of 75.75 with a good usability level. As a conclusion of the test results, this current research can be used as a reference to provide recommendations for developing KMS at RSU Bintang.. ISSN 2089-8673 (Print) | ISSN 2548-4265 (Online) Volume 9, Nomor 3, Desember 2020 Jurnal Nasional Pendidikan Teknik Informatika : JANAPATI | 352