Journal of Marketing | 2019

The Relative Effects of Business-to-Business (vs. Business-to-Consumer) Service Innovations on Firm Value and Firm Risk: An Empirical Analysis:

 
 

Abstract


Many firms introduce both business-to-business service innovations (B2B-SIs) and business-to-consumer service innovations (B2C-SIs) and need to better allocate their resources. However, they are un...

Volume 83
Pages 133-152
DOI 10.25384/SAGE.C.4501721.V2
Language English
Journal Journal of Marketing

Full Text