Evaluasi Kinerja Sistem Angkutan Umum Terintegrasi Daerah Masamba

Abstract

This study aims to analyze the evaluation of the performance of transportation mode services and the performance of transport route services to evaluate the performance of the service level of integrated public transport systems in the Masamba Region. The method of data collection is conducted through primary surveys and secondary surveys. Primary surveys are carried out by distributing questionnaires and data analysis techniques using SmartPLS version 3.0 software and secondary surveys by collecting data related to research themes in several related agencies. The research sample is that the public transportation passengers on the Masamba- Makassar Bus route as many as 98 respondents, determining the number of samples can be done using the Bernoulli formula. Based on the analysis of existing data obtained by respondents perceptions that the performance of the level of service of the transportation mode in terms of safety, comfort and orderliness has been effective, although in terms of equality it still needs to improve its services. The performance of the Bus public transport system in the Masamba area has also created an integrated public transport system and the performance of the Masamba-Makassar PO route services is categorized well based on the standards of public transport services from the Director General of Land Transportation.