Effect of Implementation ISO 38200:2018 Chain of Wood Products Custody Toward Wood Industries Business Competitiveness In Pati Central Java Indonesia

Abstract

The purpose of this study was to determine the effect of the implementation of ISO 38200:2018 to business competitiveness for wood industries. This research was conducted in several companies that use woods in central java of Indonesia with 163 respondents of companies that have plan to implement the ISO 38200:2018. The research background is due to lack of research on the benefits of ISO 38200:2018 in wood companies in Central Java Province of Indonesia. The data collection was carried out by distributing questionnaires on september until october 2019 and analyzing data processing use Structural Equation Model (SEM) and software Linear Structural Model (LISREL) version 8.70. The results show that the implementation of ISO 38200:2018 has significantly influenced business competitiveness such as increase customer satisfaction index, increase sales, increase productivity and safety and employee satisfaction.