New solutions in sustainable commuting : the attitudes and experience of European stakeholders and experts in Switzerland

Abstract

New technologies and services can support sustainable mobility if they are successfully integrated into the given mobility system. Decision-makers play a decisive role as ‘enablers’ for such commodities. To find out how a transformation towards sustainable commuting can be forced by implementing innovative solutions like carsharing, Mobility as a Service, or autonomous vehicles, relevant stakeholders were identified for three European case studies. Their perspectives and openness towards trends and new solutions were researched in an online survey. In addition, five expert interviews and two workshops in Switzerland deepened the understanding of how new mobility services could be incorporated into companies through mobility management. Results reflect a strong distinction of stakeholders by their national borders and responsibilities. As new mobility technologies and solutions require collaboration, the acts of supporting strong cross-border and cross-disciplinary cooperation, as well as developing joint interests and work processes beyond traditional ones, are suggested as important starting points. The study reveals a high openness of important stakeholders towards new mobility services and discusses the experience of experts in company mobility management.