Quality-Aware Resource Model Discovery

Abstract

Context-aware process mining aims at extending a contemporary approach with process contexts for realistic process modeling. Regarding this discipline, there have been several attempts to combine process discovery and predictive process modeling and context information, e.g., time and cost. The focus of this paper is to develop a new method for deriving a quality-aware resource model. It first generates a resource-oriented transition system and identifies the quality-based superior and inferior cases. The quality-aware resource model is constructed by integrating these two results, and we also propose a model simplification method based on statistical analyses for better resource model visualization. This paper includes tooling support for our method, and one of the case studies on a semiconductor manufacturing process is presented to validate the usefulness of the proposed approach. We expect our work is practically applicable to a range of fields, including manufacturing and healthcare systems.