Resiliencia, compromiso laboral y agotamiento profesional en personal de Enfermería

Abstract

espanolObjetivo: valorar los niveles de resiliencia, compromiso laboral (engagement) y agotamiento profesional (burnout) en el personal de Enfermeria y conocer la relacion entre ellos. Metodos: estudio descriptivo transversal en el personal enfermero en activo que ejercia como enfermera/o o tecnico en cuidados auxiliares de Enfermeria (TCAE) en el Complejo Asistencial de Segovia, durante el periodo de marzo-abril de 2016. Se registraron variables sociodemograficas, laborales y profesionales. Se usaron distintas escalas para valorar la resiliencia (escala CD-RISC), el compromiso laboral o engagement (escala UWES) y el agotamiento profesional o burnout (escala MBI-GS). Se realizo un analisis descriptivo. Se comprobo la correlacion entre resiliencia, engagement y burnout, y la asociacion entre ellas. Se utilizo el programa estadistico SPSS version 20.0. Resultados: participaron 42 sujetos. Prevalecieron niveles medios (45,2%) de engagement. Respecto al burnout, prevalecieron niveles medio-bajos (26,2%) en la dimension de agotamiento emocional, en la dimension de cinismo niveles medio-altos (31%), al igual que en la dimension de eficacia (33,3%). Se registro un nivel alto de resilencia en el 16,7% de los participantes. La correlacion de la resiliencia con el engagement y burnout fue de 0,661 y -0,561 respectivamente (ambas p Conclusion: el personal de Enfermeria del estudio presento niveles medios de resiliencia, engagement y burnout, y parece existir una asociacion entre la resiliencia y los niveles de engagement, pero no entre la resiliencia y los niveles de burnout. EnglishObjective: to assess the levels of resilience, work engagement and professional burnout among the Nursing staff, and to understand the relationship between them. Methods: a descriptive cross-sectional study with active nursing staff working as nurses or auxiliary nurse technicians at the Complejo Asistencial de Segovia, during March-April, 2016. Sociodemographical, occupational and professional variables were registered. Different scales were used to assess resilience (CD-RISC scale), work engagement (UWES scale), and professional burnout (MBI-GS scale). A descriptive analysis was conducted. The correlation between resilience, engagement and burnout was confirmed, as well as the association between them. The SPSS statistical program version 20.0 was used. Results: the study included 42 subjects; medium levels (45.2%) of engagement prevailed. Regarding burnout, there was a prevalence of medium-low levels (26.2%) in the emotional exhaustion dimension, and medium-high levels (31%) in the cynicism dimension, as well as in the efficacy dimension (33.3%). There was a high level of resilience in 16.7% of participants. The correlation of resilience with engagement and burnout was of 0.661 and -0.561 respectively (both p Conclusion: the Nursing staff in the study presented medium levels of resilience, engagement and burnout, and there seemed to be an association between resilience and engagement levels, but not between resilience and burnout levels.