The Influence of Factors of Quality of Work-Life with Job Commitment, Job Satisfaction and Job Stress in the Transport Sector

Abstract

Quality of work-life is an essential factor for the accomplishment of goals in any organisation throughout the world. The happy working environment plays a fundamental role in the personal and working life of the employees. Also, it is such an environment which helps the organisation to run effectively and efficiently. Most of the organizations who give much importance to the decent work-life of the employees have been successful in the effective running of their business. The present paper is a study aimed at analyzing the factors of the quality of work-life of the bus drivers and conductors of Puducherry Road Transport Corporation and their determining influence on job stress, job commitment, job satisfaction and work-life balance. The primary data were collected by using the questionnaire from the 445 respondents working from the four regions such as Puducherry, Karaikal, Mahe and Yanam at Puducherry Road Transport Corporation. The respondents also vary from the nature of employment viz., permanent, temporary, part-time and daily wages. The researchers employed statistical tools such as Cluster Analysis, Chi-Square analysis and Linear Multiple regression analysis for the study about the intrinsic relationship among the factors of quality of work-life and with other four effects of quality of work-life. The research found that there exists a deep association between quality of work-life of employees in the Puducherry Road Transport Corporation and their job stress, job commitment, job satisfaction and work-life balance. The study concluded that quality of work life is significant to permanent employees, whereas the quality of worklife is insignificant to contract employees. The research work emphasized that the quality of work-life directly depends upon the satisfaction level of the employees. Thus study concluded that the employees’ satisfaction level influences the quality of work life in the organisation. The study will facilitate the top management to consider all the grievances to help them to cop up with needs of employees and improve the Job Commitment, Job Satisfaction and Job Stress in the Transport Sector.