Archive | 2021
Effect of Personality Characteristics on Workplace Ostracism: Role of Employee Popularity and Emotional Intelligence- An Evidence from Telecomm Industry of Pakistan
Abstract
Humans’ interpersonal interactions in daily lives lay a great impact on their mental and physical health. The phenomenon known as ostracism. As per the previous researches, ostracism ramifies depression, anxiety, anger, frustration, and turnover; ultimately adding to the dissatisfaction level. We aim to hone these negative affinities by introducing the variables (charisma, political skill, and extraversion) as a counteractive measure to alleviate the downturns branching out. The moderation effect of emotional intelligence and mediation of employee popularity is expected to enhance the relationship even further. Purpose: To find counteractive measures to hone the phenomenon called ostracism and signify the need to minimize ostracism at work along with all the negatives behaviors associated. Methodology: A 34 item questionnaire was rolled out in the top 5 telecommunication companies of Pakistan and data collected was analyzed using SPSS and SMART PLS Results / Findings: Charisma has a direct negative correlation with workplace ostracism and employee popularity partially mediates the relationship between workplace ostracism and charisma. Political skills and charisma don’t have a significant negative correlation with workplace ostracism but employee popularity completely mediate the relationship between political skills and WPO, and charisma and WPO. However, emotional intelligence didn’t have a significant moderation relationship with workplace ostracism.