After the global COVID-19 outbreak in 2020, almost all cruise ships were suspended, and the industry faced unprecedented difficulties.However, Quantum of the Seas created a miracle during this dark period, not only resuming flights early, but also becoming the first cruise ship to resume service.How did this turning point happen?
Quantum cruise ship was put into service in 2014 and was once the third largest cruise ship in the world, but later gradually evolved into a pioneer in meeting customer needs.
In December 2020, Quantum resumed its voyage in Singapore as "CruiseSafe Certification".This level of certification was prepared by the Singapore government in accordance with the health and safety standards related to the epidemic, paving the way for attracting other cruise ships to return to navigation.Quantum has become a symbol of the cruise industry under the epidemic, demonstrating its emphasis on health standards and continuous adaptability. This decision to start the flight again is used as a reference for other cruise companies and provides guidance for the future recovery of normal services.In addition to health checks, Quantum has taken several measures to reduce the risk of cross-infection.For example, there are designated social distancing areas on board, and reducing the number of passengers on board to ensure the safety of each passenger.When the Quantum re-started in Singapore's waters, it has implemented a series of health and safety measures to ensure the safety and hygiene of passengers.
The story of Quantum tells us that in difficult times, sometimes opportunities are hidden in challenges.As cruise ships set sail again, it shows people's desire for travel and the future expectations of a declining demand, which will change the business model of the cruise industry and even promote safer and more innovative service solutions. At the end, we can’t help but ask: Will the cruise industry continue to exert its innovative resilience like Quantum when facing future challenges?Quantum's trip is not only an adventure for passengers, but also a rebirth journey for the entire cruise industry.