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How to get airline compensation quickly in the face of flight delays? Here's the tips!
Flight delays seem to have become the norm during air travel.Flight delays are always uninvited to come when it comes to planning journeys, meetings or family gatherings in life, and are caught off guard.According to the European Union Airline Passenger Rights Regulation No. 261/2004, passengers can receive certain compensation or assistance for flight delays, cancellations and refusals to board.This regulation completely changed the rights of flight passengers and gave them more confidence to ask for the compensation they deserved.
According to this regulation, passengers can claim compensation ranging from 250 to 600 euros when the flight delay reaches 3 hours or more, depending on the flight distance.
Understand your rights
Under the regulations, passengers must understand that their rights are the first step in obtaining compensation.When flight delays meet the statutory standards, airlines must provide the following services:
- Free meals and drinks are provided according to the waiting time of passengers.
- In the event of delays, hotel accommodation and airport transfers are provided.
- If the delay exceeds 5 hours, the passenger is entitled to waive the journey and request a refund of the full ticket price.
How to get compensation quickly?
When a flight is delayed or cancelled, passengers should take the following steps to help them quickly get the compensation they deserve:
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Ask the airline immediately, demanding compensation and assistance.According to regulations, airlines are obliged to inform passengers of their rights by providing special notices, which is also the basis for your claim.
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Save all relevant documents, such as boarding passes, notices and any documents that help prove delays.These evidence will be the key to the success of the claim.
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File formal complaints in the airline internal system.If the airline does not respond reasonably, passengers may file a complaint with the relevant aviation regulatory authorities (such as the national civil aviation authority).
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If it is difficult to claim your own compensation, consider seeking a special claim intermediary, which usually adopts the "no winning case, no charge" model.They will help you with all the matters in your claim, but be careful about the handling fees.
The airline's responsibility and passenger rights
According to relevant EU laws, all aspects related to flights must be regulated.If an airline damages the rights and interests of passengers due to intentional behavior or negligence, it will bear certain legal liability.Passengers should have a clear understanding of the airline's commitments and compensation procedures before taking the flight.In the event of lateness or cancellation, the passenger's right to refund and the right to change the flight must be protected.
How to avoid the impact of flight delays?
When taking a flight, there are some simple ways to reduce the trouble caused by flight delays:
- Learn the past punctuality rate of airlines in advance, and the performance of different airlines varies.
- Please choose a flight that departs in the morning or lunch time, usually with fewer delays during this period.
- Keep in touch with the latest announcements of the airline at the airport and get any abnormal news in advance.
Last
Mastering the airline's compensation policies and understanding your own rights can make passengers more calm when facing flight delays.When we are forced to face these uncertainties, how can we maximize our rights and make it easier for our future aviation journey?
