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Dive into the research topics where A. K. M. Najmul Islam is active.

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Featured researches published by A. K. M. Najmul Islam.


Computers in Human Behavior | 2014

Sources of satisfaction and dissatisfaction with a learning management system in post-adoption stage: A critical incident technique approach

A. K. M. Najmul Islam

This study investigates the factors that generate user satisfaction and the factors that generate user dissatisfaction during post-adoption usage of an information system. Drawing on the theoretical assumptions from Olivers expectation-confirmation theory, Herzbergs two-factor theory and Kanos satisfaction model, we propose a generic theoretical framework that argues environmental factors and job-specific outcome factors may generate satisfaction and dissatisfaction. The framework extends our understanding of user satisfaction and dissatisfaction and helps to clarify and categorize the factors that are salient for generating user satisfaction and dissatisfaction. By collecting text data responses using open-ended survey questions following critical incident technique and analyzing them, we identify a list of factors that generate user satisfaction and a list of factors that generate dissatisfaction in a learning management system utilization context. The results of our research are that satisfaction is generated by both environmental and job-specific factors, while dissatisfaction is generated only by environmental factors. Overall, the results suggest that sources of satisfaction and dissatisfaction mostly differ in a particular context.


Telematics and Informatics | 2016

E-learning system use and its outcomes

A. K. M. Najmul Islam

We investigated the moderating role of perceived compatibility.Compatibility moderates the relationship between e-learning use and academic performance.Compatibility does not moderate the relationship between e-learning use and learning assistance.Compatibility does not moderate the relationship between e-learning use and community building. This paper explores the moderating role of perceived compatibility on the relationship between e-learning system use and its outcomes. We conceptualize e-learning outcomes using academic performance, perceived learning assistance, and perceived community building assistance. We further hypothesize that perceived compatibility moderates the relationships between e-learning system use and these outcome variables. The model was tested by collecting data from university students (n=179) participating in hybrid courses using a popular learning management system, Moodle.The findings suggest that perceived compatibility moderates the relationship between e-learning system use and academic performance. However, it did not moderate the other two relationships, i.e. (1) the relationship between e-learning system use and perceived learning assistance, and (2) the relationship between e-learning system use and perceived community building assistance.


Computers in Human Behavior | 2016

The Janus face of Facebook

Matti Mäntymäki; A. K. M. Najmul Islam

There is an increasing awareness that social networking site (SNS) use includes a socio-psychologically positive and a negative side. However, research remains largely silent on which side dominates in driving SNS use. To address this gap and to better understand the nature of SNSs we examine the positive and negative drivers of SNS use in parallel. We draw on the uses and gratifications theory and place social enhancement and interpersonal connectivity as the socio-psychologically positive gratifications and exhibitionism and voyeurism as the adverse gratifications predicting SNS use. We further link these gratifications to two key psychological needs, namely self-presentation and the need to belong. We conceptualize our dependent variable, SNS use, as a multi-dimensional second-order construct that consists of content production, content consumption, amount of usage, and comprehensiveness of ones profile information. We use longitudinal data from Facebook users to test our research model. The results show that exhibitionism, voyeurism and interpersonal connectivity predict SNS use. Furthermore, the number of friends in the SNS decreases the effect of exhibitionism and increases the effect of social enhancement. Altogether, the role of exhibitionism and voyeurism in predicting SNS use underscores the need for increased awareness of the socio-psychologically dark side of SNSs. We investigate the two sides of self-presentation and need to belong in SNSs.We examine positive and negative predictors of SNS use in parallel.Voyeurism, exhibitionism, and social enhancement predict SNS use.Narcissistic self-promotion, i.e. exhibitionism is the main driver of SNS use.


Behaviour & Information Technology | 2014

Social virtual world continuance among teens: uncovering the moderating role of perceived aggregate network exposure

Matti Mäntymäki; A. K. M. Najmul Islam

Engagement in virtual worlds has become pervasive, particularly among the young. At the same time, the number of virtual environments has increased rapidly. Due to intensifying competition, promoting sustained usage, i.e. continuance, has become a top priority for virtual world operators. Prior research has shown that network externalities play a key role in the adoption of communication technologies. However, a small amount of research has examined the role of network externalities in continued IT usage in general or with respect to the virtual world participation in particular. To fill in this gap, we examine how perceived network externalities affect the continuance of social virtual worlds. To this end, we introduce the concept of perceived aggregate network exposure (PANE). We extend the original information systems (IS) continuance model with perceived enjoyment and position PANE as a moderator. We test the model with data collected from 2134 Finnish Habbo Hotel users and employ structural equation modelling in the analysis. The results demonstrate that PANE moderates the influence of motivational factors on continued use intention and satisfaction.


Behaviour & Information Technology | 2015

The moderation effect of user-type educators vs. students in learning management system continuance

A. K. M. Najmul Islam

Prior research on learning management system (LMS) continuance focused on either the perspective of educators or that of students. Such studies fall short in advising customised intervention plans based on the user type. This paper investigates perceptions of both educators and students, and tests the moderating role of user type (educators vs. students) in determining the satisfaction and continued use of the LMS. We adopted the information systems (IS) continuance model extended with ease of use and placed user type as a moderator. We test the model by collecting data from 170 educators and 233 students in a Finnish university who use a popular LMS, Moodle. Partial least squares (PLS) technique is employed to test the possible moderation effects. The PLS analysis results revealed that user type moderates most of the relationships in the extended IS continuance model such that the relationships are stronger for students than educators.


conference on e-business, e-services and e-society | 2014

Young People Purchasing Virtual Goods in Virtual Worlds: The Role of User Experience and Social Context

Matti Mäntymäki; Jani Merikivi; A. K. M. Najmul Islam

Millions of young people spend real money on virtual goods such as avatars or in-world currency. Yet, limited empirical research has examined their shopping behaviour in virtual worlds. This research delves into young consumers’ virtual goods purchasing behaviour and the relevance of social context and usage experience. We assert that virtual goods purchasing behaviour is inseparable of the online platform in which it is taking place. We employ the concept of cognitive absorption to capture the user experience and examine the social context with three variables, the size of one’s in-world network, trust in the other users of the online platform and social presence. We test our research model with data collected from 1,225 virtual world users and use PLS in the analysis. The results show that virtual goods purchasing behaviour is predicted by cognitive absorption, perceived size of one’s in-world network as well as trust in the other users.


International Journal of E-adoption | 2011

Understanding the Continued Usage Intention of Educators toward an e-Learning System

A. K. M. Najmul Islam

The tremendous development of technologies over recent decades has offered many e-learning systems to faculty educators to support teaching. The advantage of using such systems in connection with on-site courses is that it increases flexibility in teaching/learning by making resources available online. However, there is little empirical evidence to suggest which factors shape educators’ continuance intention to use such systems. This study builds a model, based on the Unified Theory of Acceptance and Use of Technology to identify the factors. The model was tested among university educators who use the popular e-learning system, Moodle. The results suggest that the continuance intention is driven by perceived usefulness and access. Perceived ease of use, perceived behavioral control, compatibility, and social influence do not have a significant direct impact on continuance intention, although perceived ease of use and compatibility significantly affect perceived usefulness. Taken together, the core determinants of the continuance intention explained around 70% of the total variance in intention in this study.


international conference on enterprise information systems | 2009

Developing a Model to Measure User Satisfaction and Success of Virtual Meeting Tools in an Organization

A. K. M. Najmul Islam

Information Systems evaluation is an important issue for the managers in an organization. But it is very difficult to evaluate. A lot of works have been done in this particular area. Many methods have been developed over the years to evaluate the information systems. The easiest and mostly used evaluation method is to measure the user satisfaction of a system. But there is no unique model that can be used to evaluate all kind of information systems. In this paper, we propose a model to measure user satisfaction of virtual meeting tools used in an organization. We verify the model by conducting two surveys and applying different statistical analysis on the collected survey data. The proposed model measures the user satisfaction and success based on six factors namely content, accuracy, ease of use, timeliness, system reliability and system speed.


conference on e-business, e-services and e-society | 2014

TAM and E-learning Adoption: A Philosophical Scrutiny of TAM, Its Limitations, and Prescriptions for E-learning Adoption Research

A. K. M. Najmul Islam; Nasreen Azad; Matti Mäntymäki; S. M. Samiul Islam

TAM and TAM derived theories have been very popular for investigating users’ e-learning adoption/post-adoption behavior. However, several philosophical holes as well as a number of limitations of TAM research have been pointed by several leading researchers in the recent years. In this paper, we discuss the philosophical holes and present our reflections and possible prescriptions about these holes while conducting research on e-learning adoption/post-adoption. We also discuss the limitations of TAM research and present prescriptions about how e-learning adoption research can be conducted by addressing these limitations.


conference on e-business, e-services and e-society | 2013

Conceptualizing Perceived Benefits and Investigating Its Role in Adoption of Tablet Computers among Newspaper Subscribers

Jari Salo; Sami Kajalo; Matti Mäntymäki; A. K. M. Najmul Islam

This paper conceptualizes perceived benefit as a combination of eco-consciousness, social prestige, and extra services and proposes a research model for user acceptance of tablet computers. The model was tested among newspaper subscribers (n = 904) in one of the Nordic countries using Structural Equation Modeling (SEM).

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Jari Salo

University of Helsinki

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Nasreen Azad

Åbo Akademi University

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Eoin Whelan

National University of Ireland

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Stoney Brooks

Middle Tennessee State University

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Timo Käkölä

University of Jyväskylä

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