Aaron Hoff

Pathfinder: an online collaboration environment for citizen scientists

For over a century, citizen scientists have volunteered to collect huge quantities of data for professional scientists to analyze. We designed Pathfinder, an online environment that challenges this traditional division of labor by providing tools for citizen scientists to collaboratively discuss and analyze the data they collect. We evaluated Pathfinder in a sustainability and commuting context using a mixed methods approach in both naturalistic and experimental settings. Our results showed that citizen scientists preferred Pathfinder to a standard wiki and were able to go beyond data collection and engage in deeper discussion and analyses. We also found that citizen scientists require special types of technological support because they generate original research. This paper offers an early example of the mutually beneficial relationship between HCI and citizen science.

Narratives: A visualization to track narrative events as they develop

Analyzing unstructured text streams can be challenging. One popular approach is to isolate specific themes in the text, and to visualize the connections between them. Some existing systems, like ThemeRiver, provide a temporal view of changes in themes; other systems, like In-Spire, use clustering techniques to help an analyst identify the themes at a single point in time. Narratives combines both of these techniques; it uses a temporal axis to visualize ways that concepts have changed over time, and introduces several methods to explore how those concepts relate to each other. Narratives is designed to help the user place news stories in their historical and social context by understanding how the major topics associated with them have changed over time. Users can relate articles through time by examining the topical keywords that summarize a specific news event. By tracking the attention to a news article in the form of references in social media (such as weblogs), a user discovers both important events and measures the social relevance of these stories.

Microblog credibility perceptions: comparing the USA and China

Microblogs have become an increasingly important source of information, both in the U.S. (Twitter) and in China (Weibo). However, the brevity of microblog updates, combined with increasing access of microblog content through search rather than through direct network connections, makes it challenging to assess the credibility of news relayed in this manner [34]. This paper reports on experimental and survey data that compare the impact of several features of microblog updates (authors gender, name style, profile image, location, and degree of network overlap with the reader) on credibility perceptions among U.S. and Chinese audiences. We reveal the complex mechanism of credibility perceptions, identify several key differences in how users from each country critically consume microblog content, and discuss how to incorporate these findings into the design of improved user interfaces for accessing microblogs in different cultural settings.

Time travel proxy: using lightweight video recordings to create asynchronous, interactive meetings

Time Travel Proxy (TTP) enables participating in meetings that you cannot attend in real time, either because of time conflicts or global time zone differences. TTP uses lightweight video recordings to pre-record your contributions to a meeting, which are played on a tablet that serves as a proxy for you during the meeting. Reactions and responses in the meeting are also captured in video to give you feedback of what happened at the meeting. A working prototype of TTP was deployed and studied within four developer teams in their daily stand-up meetings. The study found that the affordances of video helped integrate the time traveler into the social context of the meeting, although the current prototype was better at enabling the time traveler to contribute to the meeting than it was in conveying the meeting experience back to the time traveler.

Video threads: asynchronous video sharing for temporally distributed teams

Work teams are often geographically distributed, and in some cases, experience large time-zone differences with no overlap in working hours. We explored the use of asynchronous video in temporally distributed teams. We developed VideoThreads, which provides a novel thread-based visualization of video messages. Based on a deployment to four teams, we offer design recommendations and insights about the benefits of asynchronous video sharing.

VideoPal: Exploring Asynchronous Video-Messaging to Enable Cross-Cultural Friendships

Pen pal programs for connecting students from around the world through letter writing have been popular for generations. However, traditional technologies have several limitations in supporting pen pal activities. In this study, we explored the potential of video-based asynchronous messaging in supporting the development of children’s cross-cultural friendships. This paper presents the results of a 2-month study of 30 children from the USA and Greece, exploring their uses of, and experiences with, email and an asynchronous video-based messaging tool we developed called VideoPal. The results from this work highlight the important benefits video provides compared to its text counterpart - email. We conclude with a discussion of the key factors that video enables to benefit the development of children’s long-distance friendships.