Abdullah Osman

Factors Influencing Online Shopping Behavior: The Mediating Role of Purchase Intention

Internet shopping is a phenomena that is growing rapidly nowadays. A peep into the exponential growth of the main players in this industry indicates there is still a large reservoir of market potential for e-commerce. The conveniency of online shopping rendering it an emerging trend among consumers, especially the Gen Y. The prevalence of online shopping has raised the interest of the retailers to focus on this area. Therefore, this study was to determine the relationship between subjective norm, perceived usefulness and online shopping behavior while mediated by purchase intention. University students aged between 18 and 34 that currently pursuing their studies in University Malaysia Perlis were selected as the subject of analysis. 662 out of 800 sets of questionnaires distributed were valid for coding, analyzing and testing the hypothesis. Collected data were then analyzed using SPSS version 18.0 and AMOS version 16.0. Structural Equation Modeling to examine the model fits and hypothesis testing. The conclusion can be depicted that subjective norm and perceived usefulness significant positively influence online purchase intention but subjective norm insignificant influence shopping behavior in a negative way. It is interesting to note that perceived usefulness also insignificantly influence online shopping behavior. Finding also revealed that purchase intention significant positively influence online shopping behavior. For future research, sample from working adults and other variables that related to online shopping were to be included to minimise sampling bias.

Relative Advantage and Competitive Pressure towards Implementation of E-commerce: Overview of Small and Medium Enterprises (SMEs)☆

Abstract The study of SMEs and E-commerce is acquiring much attention from academicians and practitioners as SMEs play a vital role in generating vast amount of nations revenue at present day. Therefore, the contribution of SMEs to economic development in spite of their scarce resources needs intense and passionate study so as to examine the factors which will influence E-commerce adoption among SMEs. Seeing that much research that examines the E-commerce adoption among SMEs and as far as this, researches mainly just concentrate on large firms or organizations, this study aims to analyze the key factors of E-commerce adoption among SMEs in Northern state of Malaysia which comprise of Perlis, Kedah, Penang and Northern part of Perak. Key factors such as relative advantage and competitive pressure are specifically conducted in this research. Above and beyond, this study is conducted based on survey design and descriptive research investigation. Approximately 350 questionnaires are distributed to CEOs or managers diversified from different sectors but only 167 questionnaires were obtained. The research data is analyzed using frequency analysis, reliability analysis, descriptive analysis, correlation analysis as well as multiple regression analysis.

The Relationship of Attitude, Subjective Norm and Website Usability on Consumer Intention to Purchase Online: An Evidence of Malaysian Youth☆

Abstract This study aimed to identify factors on youth for intention to buy online shopping in Malaysian Public University. The factors were attitude, subjective norm and website usability. The present study also attempted to explore whether consumer prefer the online retailer of attitude, subjective norm also the website design can influence them or not. In addition, the current study examined how online retailer ranks these factors in terms of importance to their online business. A simple random sampling technique was adapted and questionnaires were distributed to 300 respondents Malaysian youth. A total of 253 questionnaires were collected and were found usable. The data were analyzed using several statistical analyses including demographic profile, descriptive analysis, reliability analysis, correlation test and regression test. The result revealed that youth were significantly related comprises of attitude, subjective norm and website usability. Furthermore, the study findings confirmed that website usability was perceived to be the most important factor, whereas other variables has moderate influence on consumers’ intention to shop online. The findings of this study can be beneficial for business online industry, especially for online retailer in attracting and retaining customer.

Safety Culture Behaviour in Electronics Manufacturing Sector (EMS) in Malaysia: The Case of Flextronics☆

Abstract The prevention of work-related injury and illness is of crucial importance to employees, industry and society as a whole. Corporate safety culture is now generally accepted as having a strong influence over workplace accidents and injuries. After implementation of Occupational Safety and Health (OSH) in the organization, there have been an improvement in term of safety in the workplace. However, there are still some cases of accident being reported even after the organizations’ management provided training, introducing stricter rules and regulation regarding safety, and provides proper equipment to employee. Hence, the study is carried out in order to examine the effect of employees’ attitude and subjective norm toward safety culture behaviour in organization. The study was conducted in manufacturing service industry in Malaysia, and data collection was done at Flextronics Penang Sdn Bhd, a company in the northern part of Malaysia. Data were collected through 196 survey questionnaires distributed to operators (90 respondents), technician (52 respondents) and engineer (27 respondents) in Flextronics Penang Sdn Bhd. The results showed that safety culture behaviour is significantly influenced by employees attitude and subjective norm. Based on the findings, several recommendations are being put forward in order to improve the safety culture behaviour among employees in the organization. For future research in the same area, it is being recommended to include management commitment, leadership, safety education, and training under scrutiny in order to understand its relationship with safety culture behaviour among employees.

The Effect of Islamic Work Ethics on Organizational Commitment

Abstract Islamic work ethics is a concept of ethics that is based on Islamic teaching and principle which rely on faith. Meanwhile, organizational commitment is related to employees’ attachment and behaviour towards organization. A structural model was constructed to test the effects of Islamic work ethics on organizational commitment. 156 respondents from randomly selected SMEs that involved in retail trade textile service located in Selangor, Kuala Lumpur and Johor were given six-point Likert scale questionnaire. The study found that the structural model is acceptable in term of validity and reliability thus can be used to measure the relationship between two variables. The study also found that Islamic work ethics affects organizational commitment and its three dimensions; affective, normative and continuance commitment.

The Relationship of Work Influence, Sense of Community and Individual Spirituality towards Organizational Performance☆

Abstract This paper investigates the individual factors in the organization that influence the organizational performance of Secondary School teachers in Northern State of Malaysia. With the work influence, sense of community and individual spirituality as independent variables, this paper examines how these factors influence the organizational performance of the Secondary School teachers. In this study, data were collected through a structured questionnaire from 300 randomly selected respondents. The data were analysed using Statistical Package for Social Sciences (SPSS) version 21.0. Thus, descriptive analysis, reliability analysis and multiple regression analysis were applied to this study. The results indicated that work influence factors are significant in influencing organizational performance in Secondary School.

Goods and Services Tax (GST) Compliance among Malaysian Consumers: The Influence of Price, Government Subsidies and Income Inequality

Abstract The purpose of this research is to explore the correlation between price, government subsidies and income inequality towards GST compliance. Tax noncompliance remains as global phenomenon that can threaten the integrity of every tax systems hence the understanding of what people want will help to explain public dissatisfaction, heading towards the direction of developing a tax system that stimulate tax compliance in the future. Research findings has revealed that all the selected variables have significant relationship with GST compliance. To conclude, this study has bridged the knowledge in tax compliance literature, providing empirical result on potential determinants of tax non-compliance in Malaysia.

The Awareness and Implementation of Green Concepts in Marketing Mix: A Case of Malaysia

Abstract The concept of green marketing has become the buzzword in the last decade as a result of dramatic increase in environmental consciousness worldwide. Consumers are increasingly realizing the importance of protecting the environment through product choice while companies are increasingly considering the impact of their activities to the environment. This study will looked at the level of awareness on green product concepts among marketing managers and whether there is a connection between their awareness with convictions in their day to day operations. A survey on personal care products manufacturers in peninsular Malaysia was carried out to fulfill the objectives of this study. The main finding was there is significant relationship between managers awareness on green concepts and the practice of green programs or activities at a company. The study also found correlation between managers awareness and the implementation of green concepts in companys marketing mix. In response to the overall findings of the study, several recommendations were made.

The Influence of Religiosity, Stress and Job Attitude towards Organizational Behavior: Evidence from Public Universities in Malaysia☆

Abstract The aim of the study is to investigate the influence of religiosity, stress, and job attitude on organizational behavior. The study was carried out in Malaysian setting which involved 320 respondents from public institutions. The respondents were selected through the utilization of the simple random sampling technique. The data was analyzed using SPSS ver.20 and descriptive and inferential statistics (multiple regression) were applied in the analysis. The findings of the study indicate that religiosity (β = 0.417, t = 2.442, p = 0.022

Financial Performance and the Management Issues of Bumiputera Construction Firms in the Malaysian Construction Industry

Financial factors are significantly related to the performance of construction firms. Moreover, total failure of the construction firms is higher than the percentage of failures of firms in other industries. Therefore, this study was conducted to achieve three objectives. First, this study identifies the failure factors of Bumiputerac ontractors by using ratio analysis. For this analysis,four financial variables were chosen, which are capital liquidity, profitability, debt, and the efficiency of financial management/assets. The second objective identifies the causes of failure associated with the four financial variables. The third objective identifies the elements of effective financial management. To achieve these objectives, data collection involved the use of qualitative (ratio analysis and interviews) and quantitative (questionnaire)research methods that led to the concept of triangulation. Respondentstothe qualitative study consisted of 6 Bumiputera construction firms, while the quantitative data had 54respondents.The findings of the analysis showed the firmshad shortage of capital to finance projects, received small profit from construction projects, carried higher debt, and were less efficient in asset management. The study confirmed that capital problems experienced by the firmsresulted from the small capital at the start of their business, and the late payment from the clients (progress and final payment). Small profit margin was due to the increase in the prices of building materials, low price of contracts, and delays in project completion. Analysis showed that the higher debt of firms was caused by delays of the payment of the project owner, small capital base, and late receipt of advance payments. Moreover, asset management of the firm was said to be less efficient due to the level of ownership of fixed assets at a higher rate, and theimproper management of cash flow.