Albert Chan

Key performance indicators for measuring construction success

The construction industry is dynamic in nature. The concept of project success has remained ambiguously defined in the construction industry. Project success is almost the ultimate goal for every project. However, it means different things to different people. While some writers consider time, cost and quality as predominant criteria, others suggest that success is something more complex. The aim of this paper is to develop a framework for measuring success of construction projects. In this paper, a set of key performance indicators (KPIs), measured both objectively and subjectively are developed through a comprehensive literature review. The validity of the proposed KPIs is also tested by three case studies. Then, the limitations of the suggested KPIs are discussed. With the development of KPIs, a benchmark for measuring the performance of a construction project can be set. It also provides significant insights into developing a general and comprehensive base for further research.

Factors contributing to successful public private partnership projects

Purpose – With the increasing interest in public private partnership (PPP), there is a need to investigate the factors contributing to successful delivery of PPP projects. The purpose of this paper is to analyze the perceptions of respondents from Hong Kong, Australia and the UK on the importance of 18 such factors.Design/methodology/approach – An empirical questionnaire survey was conducted in Hong Kong and Australia. The survey respondents were asked to rate 18 factors which contribute to delivering successful PPP projects.Findings – The findings from this survey were further compared with the results achieved by a previous researcher in a similar survey conducted in the UK. The comparison showed that amongst the top five success factors ranked by Hong Kong respondents, three were also ranked highly by the Australians and British. These success factors included: “Commitment and responsibility of public and private sectors”; “Strong and good private consortium”; and “Appropriate risk allocation and risk ...

Reasons for implementing public private partnership projects

Purpose – This paper sets out to present the findings of a study to investigate the reasons for implementing Public Private Partnership (PPP) projects.Design/methodology/approach – A questionnaire survey was conducted in Hong Kong (also commonly referred to as the Hong Kong Special Administrative Region), Australia and the United Kingdom. The survey respondents were asked to rate the importance of nine identified reasons for implementing PPP projects.Findings – The findings of the top three ranks for each respondent group were investigated. Ranked top by the survey respondents in Hong Kong was “Private incentive”. Ranked second by all three groups of survey respondents was “Economic development pressure demanding more facilities”. Third in Hong Kong and first in Australia was “High quality of service required”. The reason “Inefficiency because of public monopoly and lack of competition” was ranked third by the Australian respondents. And finally ranked first and third by the British respondents was “Short...

Enhancing value for money in public private partnership projects

Purpose – The purpose of this paper is to study the measures that enhance value for money (VFM) in public private partnership (PPP) projects from the findings achieved in a questionnaire survey. The questionnaire survey was conducted in Hong Kong (also known as the Hong Kong Special Administrative Region) and Australia, and is compared to the results conducted by other researchers in the UK.Design/methodology/approach – Respondents to the questionnaire were asked to rate 18 VFM measures in PPP projects.Findings – The results found that the top five VFM measures ranked by the respondents from Hong Kong included: efficient risk allocation (allocating the risk to the party best able to manage it); output‐based specification; competitive tender; private management skill; and private sector technical innovation. The first and second of these VFM measures were also found to be ranked high by the respondents from Australia and the UK, indicating that these were true for these jurisdictions.Practical implications...

Suitability of procuring large public works by PPP in Hong Kong

Purpose – The Hong Kong Special Administrative Region (hereinafter referred to as Hong Kong) is an international leading commercial hub, particularly in Asia. In order to keep up its reputation a number of large public works projects have been considered. Public‐private partnership (PPP) has increasingly been suggested for these projects, but the suitability of using this procurement method in Hong Kong is yet to be studied empirically. The purpose of this paper is to specifically consider whether PPPs should be used to procure public works projects in Hong Kong by studying the attractive and negative factors for adopting PPP.Design/methodology/approach – As part of this study a questionnaire survey was conducted with industrial practitioners. The respondents were requested to rank the importance of 15 attractive factors and 13 negative factors for adopting PPP.Findings – The results found that in general the top attractive factors ranked by respondents from Hong Kong were efficiency related: these includ...

Is BOT the best financing model to procure infrastructure projects

Purpose – Several major infrastructure projects in the Hong Kong Special Administrative Region (HKSAR) have been delivered by the build‐operate‐transfer (BOT) model since the 1960s. Although the benefits of using BOT have been reported abundantly in the contemporary literature, some BOT projects were less successful than the others. This paper aims to find out why this is so and to explore whether BOT is the best financing model to procure major infrastructure projects.Design/methodology/approach – The benefits of BOT will first be reviewed. Some completed BOT projects in Hong Kong will be examined to ascertain how far the perceived benefits of BOT have been materialized in these projects. A highly profiled project, the Hong Kong‐Zhuhai‐Macau Bridge, which has long been promoted by the governments of the Peoples Republic of China, Macau Special Administrative Region and the HKSAR that BOT is the preferred financing model, but suddenly reverted back to the traditional financing model to be funded primaril...

The researcher's perspective on procuring public works projects

Purpose – As part of a comprehensive research study looking at implementing public private partnerships (PPPs), interviews with experienced researchers were conducted with the aim of realizing their views on private sector involvement in public works projects.Design/methodology/approach – Amongst these interviews, five were launched with academics from Hong Kong and Australia, and two were conducted with legislative councillors of the Hong Kong Special Administration Region Government.Findings – Findings show that Hong Kong and Australian interviewees had previously conducted some kind of research in the field of PPP. “Different risk profiles” and “private sector more innovative/efficient” were highlighted as the main differences between projects that were procured by PPP and traditionally. Other differences include risk transfer. In a PPP arrangement the public sector passes on a substantial amount of the project risks to the private sector, whereas in a traditional case the public sector would take the ...

Safety Management in Repair, Maintenance, Minor Alteration, and Addition Works: Knowledge Management Perspective

Safety of repair, maintenance, alteration, and addition (RMAA) works have long been neglected because RMAAworks are often minute and only last for a short period of time. With rising importance of the RMAA sector in many developed societies, safety of RMAA works has begun to draw attention. Many RMAA contracting companies are small- and medium-sized enterprises (SMEs) that do not have ncomprehensive safety management systems. Existing safety legislation and regulations for new construction sites are not fully applicable to RMAAworks. Instead of relying on explicit and well-established safety systems, tacit safety knowledge plays an extremely important role in RMAA projects. To improve safety of RMAAworks, safety knowledge should be better managed. However, safety knowledge is difficult to capture in RMAA works. This study aims to examine safety management practices of RMAA contracting companies to see how safety knowledge of RMAA projects is managed. Findings show that RMAA contracting companies undertaking large-scale RMAA projects have more initiatives of safety management. Safety management of small-scale RMAA works relies heavily on the motivation of site supervisors nand self-regulation of workers. Better tacit knowledge management improves safety performance. To enhance safety capability of RMAA contracting companies, a knowledge sharing culture should be cultivated. The government should provide assistance to SMEs to implement proper safety management practices in small-sized projects. Potentials of applying computer software technology in RMAA projects to ncapture, store, and retrieve safety information should be explored. Employees should be motivated to share safety knowledge by giving proper recognition to those who are willing to share.