Aline da Silva Alves

Evaluation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web

The translation of web content into Libras (Lingua Brasileira de Sinais – Brazilian Sign Language), although adequate, cannot always be implemented, due to its high cost. Thus, the present study aims to identify and propose solutions for the potential communication breakdowns in the interaction of bilingual deaf users in corporate systems on the web. The analysis of the interaction took place at the Oswaldo Cruz (Fiocruz) Foundation, with the utilization of the Communication Evaluation Method (CEM) of Semiotic Engineering. The results showed that the population in the study, although having experience in the web, had difficulties using the corporate system.

Understanding of multimedia content on the web by pre-linguistic deaf: a case study with health campaigns

The pre-linguistic deaf bilingual often have difficulties in understanding of textual information available on the Internet because of their linguistic specificities. This public is entitled to access health information guaranteed by law. However, most health campaigns available on the web are not suited for pre-linguistic deaf bilingual. Thus, this work focuses on investigating and identifying the barriers faced by these users that hinder the understanding of the content of a health campaign on the web. In this context, from the observations of these users on textual information, images and videos were generated recommendations that may contribute to the understanding of the campaign by the public.

Communicability on Facebook: evaluating elderly and young users using MAC-g method

The growth of the elderly population and the social networks benefits to this public makes essential a good communicability of these systems for the elderly users. This article describes a qualitative research using the Communicability Evaluation Method for Collaborative Systems with two users profiles on Facebook. The objective was to evaluate if the limitations from the aging process can generate different results in the contrasted profiles. As a result, we observed some aspects to be reviewed on Facebook interface as: improving meaning system, defining more clearly organization criteria for information and correcting usability and accessibility issues that contribute to communicability breakdowns during the elderlys interaction.

High-Literate and Low-Literate User Interaction: A Comparative Study Using Eyetracking in an Emergent Economy

The information technology including, increasingly, the services offered to citizens, this necessitates the development of web pages accessible to everyone, regardless of education level. Whereas a significant portion of the Brazilian population is within the low literacy profile, the objective of this research was to analyze the different forms of navigation among users of high and low literacy. Data were collected through user testing through eye tracking. The experiences of interaction were performed from two tasks initiated in the Google search engine and completed in two popular sites. At the end, some suggestions were proposed interface improvements.