Alok Mishra

E-Government: A Global View and an Empirical Evaluation of Some Attributes of Citizens.

Abstract This paper reviews and discusses e-government (e-gov) issues in general, its global perspective, and then reports the findings of a survey concerning impact of gender and education amongst the e-gov users in Turkey. Although the impact of gender and education in the use of e-gov has long been attracting interests of academics, no quantitative research has ever been realized in this field in the country. The survey was conducted among e-gov users with different gender and level of education from different sectors such as ordinary citizens, government, and private sectors. According to the comparative analysis the use of e-gov content and services is pervasive and is closely linked to gender and level of education.

Complex software project development: agile methods adoption

The Agile Software Development paradigm has become increasingly popular in the last few years, since it claims lower costs, better productivity, better quality and better business satisfaction. Supply chain management (SCM) is a complex software development project. Owing to its scope and uncertain, complex and unstable requirements, it is not possible to develop it with predictable software development process models. Agile methodologies are targeted toward such kinds of problems that involve change and uncertainty, and are adaptive rather than predictive. How an agile process is introduced will significantly impact the implementation success of the process change. The objective of this paper is to analyze the agile development methodologies and management approach used in developing a complex software project. This further demonstrates how to overcome risks and barriers in each development phase of such complex inventive software projects. It also provides a set of guidelines regarding how the agile methodologies can be adopted, combined and used in these kinds of complex software projects. These findings have implications for software engineers and managers developing software by agile methods. Copyright

Successful requirement elicitation by combining requirement engineering techniques

The role of customers and other stakeholders is becoming increasingly significant during requirement engineering activities. Methods of eliciting requirements are now more co-operative. There are many techniques to obtain requirements from customers. Selecting the right techniques according to the characteristics of the project is very important. In some complex problems, combination of requirement engineering techniques should be applied for efficient and successful requirement engineering process. In this paper, we have presented the application of combination of requirement engineering techniques for a real life complex project (Supply Chain Management) with higher requirements volatility developed in a small scale software development organization.This will help in understanding requirements elicitation for such kind of complex software and facilitate in selecting the appropriate techniques towards getting the consistent and complete requirements.

Experience in Predicting Fault-Prone Software Modules Using Complexity Metrics

Abstract Complexity metrics have been intensively studied in predicting fault-prone software modules. However, little work is done in studying how to effectively use the complexity metrics and the prediction models under realistic conditions. In this paper, we present a study showing how to utilize the prediction models generated from existing projects to improve the fault detection on other projects. The binary logistic regression method is used in studying publicly available data of five commercial products. Our study shows (1) models generated using more datasets can improve the prediction accuracy but not the recall rate; (2) lowering the cut-off value can improve the recall rate, but the number of false positives will be increased, which will result in higher maintenance effort. We further suggest that in order to improve model prediction efficiency, the selection of source datasets and the determination of cut-off values should be based on specific properties of a project. So far, there are no general rules that have been found and reported to follow.

E-government: exploring the different dimensions of challenges, implementation, and success factors

This paper explores the different dimensions of e-government significant issues -- Challenges, Implementation, and Success Factors. The main objective is to highlight the current research and practice direction in these important areas of e-government. The results were limited to peer-reviewed conference papers and journal articles, published from 2001 up to and including early 2011. The analysis revealed that most research has been done in formulating challenges and barriers, implementation plan, evaluation/assessment and success factors of e-government while studies on knowledge management in e-government, readiness for e-government, e-Gov. process and security/privacy issues could get only limited attention. This indicates the need for future research (quantitative and qualitative) in these areas. Further it also reports a summary of the research in these e-government areas.

Information Technology in Human Resource Management: An Empirical Assessment

The present paper begins by introducing a number of observations on the applications of information technology (IT) in the field of human resource management (HRM) in general. This is due to the fact that IT and its wide range of applications have already made their presence felt in this area. This will be followed by a report on the findings of a survey on the present trends in organizations with in the different sectors in Turkey. Although the impact of IT on HRM has long been attracting the interest of academics, no empirical research has ever been realized in this field in Turkey, and few studies have been reported elsewhere. The survey was conducted among the 106 IT managers and professionals from various sectors, based on whose results, the data shows that IT is used extensively in the organizations to perform HRM functions in Turkeys dynamic economy. The results also indicated that, while IT has an impact on all sectors in terms of HRM to certain extent, the types of IT used vary significantly between recruitment, maintenance, and development tasks. However, the empirical results here reveal that these organizations are not applying these technologies systematically and maturely in the performance of HRM functions.

Risk Analysis of Global Software Development and Proposed Solutions

Global software development is becoming a widely accepted practice in software industry. While benefits of global software development have been identified and publicized, potential risks have not been fully investigated and addressed. This paper analyzes the impacts of globalization on software development, especially its long term impact on software product quality and software industry competitiveness. This issue is rather critical for prominent software providers. Potential solutions are discussed to address these issues in order to reduce the risk and take advantage of the benefits of global software development.

Software engineering education: some important dimensions

Software engineering education has been emerging as an independent and mature discipline. Accordingly, various studies are being done to provide guidelines for curriculum design. The main focus of these guidelines is around core and foundation courses. This paper summarizes the current problems of software engineering education programs. It also proposes some important dimensions as integral parts of software engineering education: interdisciplinary skills, practice experience, communication, skills on continuing education and professionalism. In the current guidelines and studies these dimensions are not addressed specifically. Although there could be other dimensions to be considered in software engineering education, we believe that the proposed ones are very crucial as software engineering is evolving more rapidly than any other engineering discipline. This study also provides a survey of some major universities’ undergraduate software engineering programs to evaluate these dimensions.

A review of non-technical issues in global software development

Owing to globalisation and Information and Communication Technologies (ICT) proliferation, Global Software Development (GSD) is increasingly omnipresent. Many organisations have turned to it in the quest for higher quality software delivered on time economically. GSD is facing a variety of challenges, including non-technical challenges such as cross-cultural management, communication, collaboration, coordination, distance and time, team dynamics, trust, etc. In this paper these significant non-technical issues are reviewed. It is found that non-technical areas such as team dynamics and cross-cultural risk management have received scant attention and need further studies. Implications drawn from the review will provide knowledge to facilitate further empirical studies in these areas.

Ethical behavior issues in software use: An analysis of public and private sectors

Ethical issues related to information systems are important to the information technology (IT) professionals. These issues are also significant for organizations and societies. Although considerable literature on IT and related ethical issues exists, a review of this literature has found little empirical research on ethical practices within the government and private sector organizations. Therefore, the objective of this paper is to draw inferences regarding such practices currently in these sectors. The research results indicate a significant correlation between the code of ethics and the attitude of professionals towards the unethical use of software in government and private sector organizations. These also indicate significant differences in government and private sectors.