Amanda Griffiths

Psychosocial factors predicting employee sickness absence during economic decline

Psychosocial factors such as work characteristics, life events, social support, and personality were examined as predictors of the change in medically certified sickness absence observed during a period of severe economic decline. Longitudinal data, derived from self-reports and register-based information relating to 763 local government employees, were collected at 3 points during a 5-year period: before the economic decline, during the nadir of that decline, and immediately after the nadir. After the effects of prior absence and demographic and lifestyle variables had been partialed out, the results of multiple Poisson regression analyses showed that work characteristics play a major role in forthcoming sickness absences. Negative life events and the personality trait sense of coherence (in women) also predicted forthcoming absence rate. Social support did not relate to absences either in men or in women.

Evaluating organizational-level work stress interventions: Beyond traditional methods

Abstract Since the early 1990s, there has been a growing literature on organizational-level interventions for work-related stress, and associated calls for such interventions to be evaluated. At the same time, doubts have been expressed about the adequacy of traditional scientific research methods in applied psychology (the natural science paradigm) in providing an effective framework for such evaluations. This paper considers some of the philosophical and methodological issues raised by evaluation research in relation to organizational-level interventions for work-related stress. Four key issues are discussed: the concept of a study being “fit for purpose” in relation to research designs and the nature of acceptable evidence; the issue of control of research conditions in real-world studies; the need to evaluate process as well as outcome, including the interrelated nature of process and outcome; and the interpretation of imperfect evidence sets. The starting point of this paper is the reality of organizational life, which is complex and continually changing. Its main objective is not to offer an alternative to a scientific approach but to argue for a more broadly conceived and eclectic framework for evaluation that acknowledges the limitations of the traditional approach. It espouses an approach that is reflective of the reality of organizational life and in which the methods used for evaluating an intervention are fit for purpose. The paper concludes by offering an outline framework for this broader approach to the evaluation of interventions.

Downsizing, changes in work, and self-rated health of employees: A 7-year 3-wave panel study

Abstract The question of whether changes in work and interpersonal relationships mediate the adverse effects of downsizing on health of employees was explored. Longitudinal data from a 7-year study of 550 municipal workers in a variety of jobs was collected before, immediately after, and 4 years after downsizing. The degree of downsizing for each job category was assessed using organizational records of contracted days worked. Downsizing predicted adverse changes in work characteristics and a long-lasting decline in self-rated health. Decreased job control, high job insecurity and increased physical demands, in combination, appeared to be the linking mechanism between downsizing and general health. Interestingly, social conflict did not play a role in the mediation process.

Coping With the Stress of Transformational Change in a Government Department

Transformational organizational change is a significant life event for employees within the organization in question and can be a source of considerable stress. However, the causal pathway by which the experience of change results in stress is still unclear. The current study looks at transformational change in a government department. An openended interview methodology was used to explore why change can be stressful and how individuals employ coping responses to deal with it. Five sources of change stress were found: increased workload, uncertainty/ambiguity, interpersonal conflict, perceived unfairness, and perceived loss. Fifteen coping responses accounted for the data. These were categorized into four coping types: task-centered coping, emotion-focused coping, cognitive coping, and social support coping. Four of the five stressors were related to the use of certain coping types. A model is proposed to account for the process of coping with organizational change stressors, which is offered for quantitative validation.

Evaluating organizational stress-management interventions using adapted study designs

The evaluation of organizational stress management interventions has proved challenging for researchers and practitioners alike. Traditionally, researcher designed quasi-experiments have been regarded as the method for evaluating such interventions. However, relatively few such studies have been satisfactorily completed in organizations, and many of those that have did not adequately take account of intervention processes. This article presents an approach to evaluation that can help to overcome these problems. Two empirical studies are presented that demonstrate that measurement of the intervention process can be used to adapt and shape the design of the evaluation. In both studies, process evaluation incorporating the measurement of intervention exposure was used to partition participant samples (into intervention and control groups). This approach has the potential to enable and strengthen quantitative outcome evaluation in situations where controlled quasi-experimentation is not possible.

Work Factors Related to Psychological and Health-Related Distress Among Employees with Chronic Illnesses

Objective: This study examined specific psychosocial factors associated with psychological and health-related distress amongst employees reporting different chronic illnesses. Methods: The sample consisted of 1029 employees managing either musculoskeletal pain (n=324), arthritis and rheumatism (n=192), asthma (n=174), depression and anxiety (n=152), heart disease (n=96) or diabetes (n=91). Information on psychological distress, work limitations, illness management, disclosure, absence, presenteeism, support and demographic factors were obtained through self-administered questionnaires. Results: Both low psychological well-being and high health-related distress were associated with an increase in work limitations (β=0.20, SE=.03; and β=0.19, SE=.01, respectively), poorer management of illness symptoms at work (β=−0.17, SE=.12; and β=−0.13, SE=.02), high presentieesm (β=0.19, SE=.25; and β=0.14, SE=.05) and low workplace support (β=−0.05, SE=.22; and β=−0.12, SE=.05). Health-related distress was additionally associated with disclosure of illness at work (β=0.18, SE=.08) and long-term sickness absence (β=0.10, SE=.06). Conclusions: To enable individuals to effectively manage both their illness and their work without serious repercussions, it is important for both healthcare professionals and employers alike, to improve the well-being of workers with chronic illness by supporting and facilitating their efforts to over-come health-related limitations at work.

Ageing, health and productivity: A challenge for the new millennium

Abstract The economic implications of Europes ageing population are considerable. Without an increase in the size of the working population, reducing the possible fiscal deficits will be difficult. This paper reviews this area of increasing concern for basic, applied and strategic researchers, namely how to increase the age at which people typically stop working, without damaging health or productivity. Chronological age per se may not be a good predictor of health and job performance; rather we should examine various mediating and moderating factors. It is argued that attention should focus on national and organizational policies, management attitudes, training, work demands, the working environment, work organization, the psychosocial environment and health promotion. Older workers may currently be subject to discriminatory practices and to stereotypical and inappropriate attitudes which may adversely affect their health and performance. Flexible and intelligent solutions are required. Many organizatio...

Work design and management in the manufacturing sector: development and validation of the Work Organisation Assessment Questionnaire

Objectives: To examine the factor structure, reliability, and validity of a new context-specific questionnaire for the assessment of work and organisational factors. The Work Organisation Assessment Questionnaire (WOAQ) was developed as part of a risk assessment and risk reduction methodology for hazards inherent in the design and management of work in the manufacturing sector. Method: Two studies were conducted. Data were collected from 524 white- and blue-collar employees from a range of manufacturing companies. Exploratory factor analysis was carried out on 28 items that described the most commonly reported failures of work design and management in companies in the manufacturing sector. Concurrent validity data were also collected. A reliability study was conducted with a further 156 employees. Results: Principal component analysis, with varimax rotation, revealed a strong 28-item, five factor structure. The factors were named: quality of relationships with management, reward and recognition, workload, quality of relationships with colleagues, and quality of physical environment. Analyses also revealed a more general summative factor. Results indicated that the questionnaire has good internal consistency and test-retest reliability and validity. Being associated with poor employee health and changes in health related behaviour, the WOAQ factors are possible hazards. It is argued that the strength of those associations offers some estimation of risk. Feedback from the organisations involved indicated that the WOAQ was easy to use and meaningful for them as part of their risk assessment procedures. Conclusions: The studies reported here describe a model of the hazards to employee health and health related behaviour inherent in the design and management of work in the manufacturing sector. It offers an instrument for their assessment. The scales derived which form the WOAQ were shown to be reliable, valid, and meaningful to the user population.

Employee absence, age and tenure : a study of nonlinear effects and trivariate models

Multiple regression techniques were used to explore the nature of the relationships between age, tenure and absence in 2417 British local government workers drawn from three work groups. The data were collected from organizational records and included measures of both non-certified absence and medically certified absence. Linear and curvilinear associations among age, tenure and absence were examined. The possible moderating or mediating role of tenure in the relationship between age and absence was subsequently analysed. The data revealed linear relationships between age and absence that were negative for non-certified absence and positive for certified absence. In contrast, curvilinear relationships were found between tenure and absence that were U-shaped for noncertified absence and inverse U-shaped for certified absence. Tenure was found to moderate but not to mediate the relationship between age and absence. The implications of the results are discussed in the context of the changing age and career paths of the workforce, and of methodological issues in absence research.

The benefits of employee exercise programmes : a review

Abstract This paper considers the rationale behind the introduction of workplace exercise programmes, and provides a brief review of their benefits. Many efforts towards their evaluation have been inadequate, largely because of a lack of methodological rigour and failure to consider such programmes in their wider organizational context. The evidence to date largely supports the view that for individuals, employee exercise programmes may confer significant benefits-more so for their physical health than for psychological well-being. The evidence for benefits to organizations remains promising but largely inconclusive.