Amy J. Schmitz
University of Missouri
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Featured researches published by Amy J. Schmitz.
Archive | 2015
Amy J. Schmitz
E-commerce is overshadowing face-to-face (F2F) transactions in business-to-consumer (B2C) commerce. This benefits consumers in providing more buying options, but may leave them with no remedies when purchases go awry. This chapter therefore discusses how online dispute resolution (ODR) systems may expand and equalize remedy systems in B2C exchanges. Part II of the chapter discusses the need for expanded ODR to provide consumers with access to remedies regarding online purchases. Part III explains how ODR systems are unfolding on international and domestic fronts in B2C exchanges. Part IV then highlights their strengths and weaknesses and proposes ideas for how ODR systems can be improved to offer consumers efficient and fair means for accessing e-commerce remedies. The chapter concludes with Part V, an invitation to continue the development of such ODR systems in an effort to foster revived corporate responsibility and empower all consumers regardless of their resources, power, or status.
International Journal of Online Dispute Resolution | 2016
Amy J. Schmitz; Colin Rule
The internet has empowered consumers in new and exciting ways. It has opened more efficient avenues for consumers to buy just about anything. Want proof? Just pull out your smartphone, swipe your finger across the screen a few times, and presto – your collector’s edition Notorious RBG bobblehead is on its way from China. Unfortunately, however, the internet has not yet delivered on its promise to improve consumer protection.
Archive | 2006
Amy J. Schmitz
Archive | 2010
Amy J. Schmitz
Archive | 2006
Amy J. Schmitz
Pepperdine Law Review | 2012
Amy J. Schmitz
Chicago-Kent} Law Review | 2014
Amy J. Schmitz
Archive | 2006
Amy J. Schmitz
Archive | 2014
Amy J. Schmitz
Archive | 2013
Amy J. Schmitz