Ana C. Biazetti

Simplifying Correlation Rule Creation for Effective Systems Monitoring

Event correlation is a necessary component of systems management but is perceived as a difficult function to set up and maintain. We report on our work to develop a set of tools and techniques to simplify event correlation and thereby reduce overall operating costs. The tools prototyped are described and our current plans for future tool development outlined.

Integrating business performance management with IT management through impact analysis and provisioning

Fulfilling the IT service management proposition of providing IT as a service aligned with the company business presents many interesting challenges. Among these we consider the challenge of integrating business performance management (BPM) of critical applications with the systems management and provisioning of the IT infrastructure that supports the organizationpsilas business processes.