Ana Paula Ziegler Vey

FREQUÊNCIA DE DOR LOMBAR EM OPERADORAS DE TELEMARKETING EM SANTA MARIA, RS

The aim of the study was to evaluate the frequency of back pain in telemarketing operators of a company from Santa Maria / RS, as well as their employment status and functional capacity of employees who possess low back pain. The instruments used for data collection were: the evaluation form questionnaires beyond the Functional Assessment of Oswestry and Roland-Morris. The sample consisted of eight employees, with an average age of 25 years. Of the eight volunteers, five had average back pain 5 (±2,44) on the visual analogue scale; Roland Morris questionnaire in the average score was 2.8 (±2,48) and the Oswestry questionnaire 7% disability. It can be concluded that low back pain was present in five of the eight evaluated employees, characterized as average pain intensity. The identified employment situation can be inferred that the telemarketing operators work in a seated position and have little time working in the company. The largest strain identified was mental. The low rate of functional disability.

QUALIDADE DE VIDA E SATISFAÇÃO NO TRABALHO DE FUNCIONÁRIOS TÉCNICO ADMINISTRATIVOS DA UNIVERSIDADE FEDERAL DE SANTA MARIA

The objective of this study was to evaluate the quality of life of employees of the Federal University of Santa Maria and their job satisfaction. The sample consisted of 35 administrative technical staff, of both sexes, who worked at the Federal University of Santa Maria, which responded to the call of the study and agreed to participate. For evaluation used an evaluation form adapted Queiroga, the questionnaire of quality of life SF36, the test of Stunkard figures and finally the job satisfaction index. We found a mean age of 42 ± 13.2 years, scores of quality of life was found satisfactory and job satisfaction, but the study showed that the participants had dissatisfaction with body image.