Anca Metiu

From the Bottom Up? Technical Committee Activity and Alliance Formation

We examine how interaction between mid-level managers in technical committees facilitates subsequent alliance formation in a longitudinal study of 87 cellular service providers and equipment manufacturers. Joint participation by firms in technical committees helps them identify potential alliance partners and particular opportunities for technical collaboration. This effect is magnified by sustained participation by individuals on behalf of their firms, demonstrating that interfirm relationships are enhanced by the interpersonal bonds that are forged in technical committees. In contrast, we find that the effect of joint technical committee participation on alliance formation decreases as firms have more prior alliances, suggesting that technical committees provide a more critical avenue for knowledge exchange when firms do not have the luxury of exchanging information through contractual linkages. Taken together, these findings suggest one venue where managerial action can transform existing social structure, because technical committee activity facilitates the entry of less-established firms into alliance networks.

The power of writing in organizations: From letters to online interactions

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Distributed Knowledge and Creativity in the International Software Industry

The growth of outsourcing of intellectual work has provoked a major debate in wealthy countries concerning the loss of jobs to developing countries. However, what is the limit to this distribution of work?

Between text and context: Innovative approaches to the qualitative analysis of online data

In this chapter, we argue that combining different qualitative research methods can facilitate the study of collective cognition in organizations, thus compensating the limitations of more traditional approaches. Using our own research experience in studying how designers develop new ideas, we explain how the combined use of ethnography, grounded theory and visual narrative analysis allowed us to gain a deep understanding of how material practices influence collective cognitive sensemaking in organizations. In particular, we show (1) how ethnography allowed us to map and unpack the material practices designers engage in when developing new ideas, (2) how interviews and grounded theory helped us articulate informants’ interpretations of these practices and reveal the underlying cognitive processes, and, finally, (3) how visual narrative analysis was useful to systematically track changes in the evolving collective interpretations, and by doing so to link together practices and processes in a longitudinal fashion.In this chapter we discuss a sampling technique that has been employed in recent works, but has yet to be delineated as a distinct methodology: “structural sampling.” Structural sampling allows the investigator to illuminate the inner-workings of a social system by interviewing actors in a variety of roles and making comparisons across multiple levels of analysis. We describe the technique of structural sampling and its purpose, elucidate the benefits and challenges of structural sampling, provide several examples to illustrate potential uses of this technique, and situate structural sampling in the context of extant qualitative research methodologies.