Andrea Resmini

Information architecture for ubiquitous ecologies

In this paper, we describe how cross-mediality and bridge-experiences are playing a major role in redefining the goals and scope of information architecture as a strategic practice and discipline for the successful design of user experiences, and propose a seven-point manifesto for a holistic approach to the design of digital -- physical human-information interactions as ubiquitous ecologies.

Semantic Retail: Towards a Cross-Context Information Architecture

Information architecture (IA) is an emerging discipline within the knowledge organization field that merges concepts and approaches from several different disciplines (librarianship and information ...

Reframing Information Architecture

Information architecture has changed dramatically since the mid-1990s and earlier conceptions of the world and the internet being different and separate have given way to a much more complex scenario in the present day. In the post-digital world that we now inhabit the digital and the physical blend easily and our activities and usage of information takes place through multiple contexts and via multiple devices and unstable, emergent choreographies. Information architecture now is steadily growing into a channel- or medium-specific multi-disciplinary framework, with contributions coming from architecture, urban planning, design and systems thinking, cognitive science, new media, anthropology. All these have been heavily reshaping the practice: conversations about labelling, websites, and hierarchies are replaced by conversations about sense-making, place-making, design, architecture, cross media, complexity, embodied cognition and their application to the architecture of information spaces as places we live in in an increasingly large part of our lives. Via narratives, frameworks, references, approaches and case-studies this book explores these changes and offers a way to reconceptualize the shifting role and nature of information architecture where information permeates digital and physical space, users are producers and products are increasingly becoming complex cross-channel or multi-channel services.

The Semantic Environment: Heuristics for a Cross-Context Human-Information Interaction Model

This chapter introduces a multidisciplinary holistic approach for the general design of successful bridge experiences as a cross-context human–information interaction model. Nowadays it is common to interact through a number of different domains in order to communicate successfully, complete a task, or elicit a desired response: Users visit a reseller’s web site to find a specific item, book it, then drive to the closest store to complete their purchase. As such, one of the crucial challenges user experience design will face in the near future is how to structure and provide bridge experiences seamlessly spanning multiple communication channels or media formats for a specific purpose.