Andrew Neal

A new model of work role performance: positive behavior in uncertain and interdependent contexts

We propose that interdependence in a work context determines to what extent work roles are embedded within a broader social system and, further, that uncertainty determines whether work roles can be formalized or whether they emerge through adaptive and proactive behavior. Cross-classification of task, team member, and organization member behaviors with proficiency, adaptivity, and proactivity produced nine subdimensions of work role performance. Ratings from 491 supervisors from 32 organizations and self-ratings from employees in two organizations (ns = 1,228 and 927) supported the proposed distinctions. Self-reports of proactivity were positively correlated with two external measures of proactivity.

The impact of organizational climate on safety climate and individual behavior

Relatively little previous research has investigated the meechanisms by which safety climate affects safety behavior. The current study examined the effects of general organizational climate on safety climate and safety performance. As expected, general organizational climate exerted a significant impact on safety climate, and safety climate in turn was related to self-reports of compliance with safety regulations and procedures as well as participation in safety-related activities within the workplace. The effect of general organizational climate on safety performance was mediated by safety climate, while the effect of safety climate on safety performance was partially mediated by safety knowledge and motivation.

A Study of the Lagged Relationships Among Safety Climate, Safety Motivation, Safety Behavior, and Accidents at the Individual and Group Levels

The authors measured perceptions of safety climate, motivation, and behavior at 2 time points and linked them to prior and subsequent levels of accidents over a 5-year period. A series of analyses examined the effects of top-down and bottom-up processes operating simultaneously over time. In terms of top-down effects, average levels of safety climate within groups at 1 point in time predicted subsequent changes in individual safety motivation. Individual safety motivation, in turn, was associated with subsequent changes in self-reported safety behavior. In terms of bottom-up effects, improvements in the average level of safety behavior within groups were associated with a subsequent reduction in accidents at the group level. The results contribute to an understanding of the factors influencing workplace safety and the levels and lags at which these effects operate.

A Multilevel Analysis of Effort, Practice, and Performance: Effects of Ability, Conscientiousness, and Goal Orientation

This article examines the relationship between motivation and performance during skill acquisition. The authors used multilevel analysis to investigate relationships at within- and between-person levels of analysis. Participants were given multiple trials of practice on an air traffic control task. Measures of effort intensity and performance were taken at repeated intervals. As expected, the relationship between effort and performance increased with practice. Furthermore, the rate at which this effect strengthened was faster for individuals with high-ability or low-performance orientation. There was also an interaction between learning and performance orientations that only emerged after practice. By the end of practice, the negative effects of performance orientation were stronger for individuals with high learning orientation. Results highlight the importance of adopting a multilevel framework to enhance understanding of the link between motivation and performance.

An Examination of the Dynamic Relationship between Self-Efficacy and Performance across Levels of Analysis and Levels of Specificity.

This research used resource allocation theory to generate predictions regarding dynamic relationships between self-efficacy and task performance from 2 levels of analysis and specificity. Participants were given multiple trials of practice on an air traffic control task. Measures of task-specific self-efficacy and performance were taken at repeated intervals. The authors used multilevel analysis to demonstrate differential and dynamic effects. As predicted, task-specific self-efficacy was negatively associated with task performance at the within-person level. On the other hand, average levels of task-specific self-efficacy were positively related to performance at the between-persons level and mediated the effect of general self-efficacy. The key findings from this research relate to dynamic effects--these results show that self-efficacy effects can change over time, but it depends on the level of analysis and specificity at which self-efficacy is conceptualized. These novel findings emphasize the importance of conceptualizing self-efficacy within a multilevel and multispecificity framework and make a significant contribution to understanding the way this construct relates to task performance.

Do Organizational Climate and Competitive Strategy Moderate the Relationship Between Human Resource Management and Productivity

This study examined whether the effectiveness of human resource management (HRM) practices is contingent on organizational climate and competitive strategy. The concepts of internal and external fit suggest that the positive relationship between HRM and subsequent productivity will be stronger for firms with a positive organizational climate and for firms using differentiation strategies. Resource allocation theories of motivation, on the other hand, predict that the relationship between HRM and productivity will be stronger for firms with a poor climate because employees working in these firms should have the greatest amount of spare capacity. The results supported the resource allocation argument.

Safety climate and safety behaviour

This paper provides an overview of a research program examining the antecedents and consequences of safety climate and safety behaviour. A model is presented identifying the linkages between safety climate, safety knowledge, safety motivation, and safety behaviour. Findings from a series of studies are reviewed that support the hypothesized linkages between safety climate and safety behaviour. Longitudinal analyses have examined the role of additional factors, such as general organisational climate, supportive leadership and conscientiousness as sources of stability and change in safety climate and safety behaviour. Further developments of the model, aimed at integrating safety behaviour into broader models of work effectiveness, are also discussed.

Episodic knowledge and implicit learning

Despite nearly 20 years of controversy, researchers are still divided over the contributions of abstract and episodic knowledge to performance on implicit learning tasks, and whether these types of knowledge exert their effects unintentionally or unconsciously. The present paper reviews the evidence taken to support the episodic account of implicit learning. Although substantial evidence suggests that episodic knowledge influences performance on implicit learning tasks, at present there are no techniques for testing whether these influences occur outside of awareness. It is argued that future research should investigate whether the retrieval of episodic knowledge in implicit learning tasks is insensitive to intentional control, rather than focus on the issue of awareness. Preliminary evidence suggesting that episodic knowledge can exert a nonintentional influence on task performance is reviewed, followed by a discussion of the status of consciousness as an explanatory construct in psychology.

Subjective cognitive effort: a model of states, traits, and time.

Self-regulation theories were used to develop a dynamic model of the determinants of subjective cognitive effort. The authors assessed the roles of malleable states and stable individual differences. Subjective cognitive effort and perceived difficulty were measured while individuals performed an air traffic control task. As expected, Conscientiousness moderated the effort trajectory. Individuals with high Conscientiousness maintained subjective cognitive effort at high levels for longer than their counterparts. There were also individual differences in reactions to perceptions of task difficulty. The intra-individual relationship between perceived difficulty and subjective cognitive effort was stronger for individuals with low ability or low Conscientiousness than for their counterparts. A follow-up study showed that the measures of perceived difficulty and subjective cognitive effort were sensitive to a task difficulty manipulation as well as that the relationship between perceived difficulty and subjective cognitive effort held after controlling for self-set goal level. These findings contribute to the self-regulation literature by identifying factors that influence changes in subjective cognitive effort during skill acquisition.

The Contribution of Task Performance and Contextual Performance to Effectiveness: Investigating the Role of Situational Constraints

Task performance and contextual performance are two distinct dimensions of behaviour at work that can contribute independently to effectiveness outcomes for organisations. Contextual performance is important because it represents a type of behaviour that is largely under the motivational control of individuals. Little research has addressed how the opportunity to engage in contextual behaviours might be constrained by situational demands. This study examined the contribution of task performance and contextual performance to effectiveness in the work of air traffic controllers. As predicted, task difficulty moderated the relationship between contextual performance and effectiveness. The results demonstrate that contextual performance does contribute to effectiveness in technical domains, such as air traffic control, and highlight the importance of assessing situational factors when assessing performance and effectiveness.