Angga Prawira Kautsar

The Effect of Job Embeddedness on Work Engagement and Innovative Behavior

Hospitals are always required in order to improve the quality of service in accordance with professional standards in accordance with their code of ethics. Therefore, health workers in hospitals, especially pharmacists, are required to continuously improve its service to the community. To improve health services to the community, then the pharmacist must interact and be accepted by other professional health personnel in hospitals. The purpose of this study was to determine the effect of viscosity of the pharmacist in the hospital organization, namely the impact of job embeddedness on innovative behavior and attachment to his work with self-efficacy as a mediator pharmacist. This study uses a quantitative measurement that is an observational using a sample of the population as an object of measurement by using a questionnaire instrument. The results measured by the number, the data can be any value, rank, and frequencies were analyzed by using statistics to answer the research question or hypothesis to predict that a particular variable affects another variable by using the software smartPLS. The results showed that a statistically significant effect of job embeddedness on work engagement and self efficacy, also self-efficacy (as mediator) have significant to the work engagement and the innovation behavior of pharmacists in hospitals. A pharmacist who has high job embeddedness will obviously have a high self-efficacy and influence on innovation behavior and the higher work engagement of the pharmacist in the hospital.

The relationship between medication errors in prescribing phase and service quality on national health insurance patients of pharmacy unit in public hospital in Bandung city

Background: Medication errors are adverse events for patients as a result of drug use while the medication is in the control of the healthcare professionals. Medication errors can occur in various processes one of which is in the prescription writing process. Most of prescribing errors arise from incomplete prescriptions. One way to prevent medication errors occurring is improve the service quality. n nAims and Objective: This study aims to determine the relationship between medication errors in prescribing phase and service quality on national health insurance (NHI) patients in pharmacy unit in public hospital in Bandung city. n nMaterials and Methods: Research design used was observational method through cross-sectional approach using 250 samples consisting of NHI outpatients and non-NHI outpatient prescription. Data were analyzed using statistical analysis of Spearman Correlation testing in R-Studio application. n nResult: The result of this study shows that there is a potency of medication errors in prescribing phase indicated by the absence of doctorsx92 name 0.8%, patientsx92 age 35.2%, patientsx92 weight 4.4%, and patientsx92 address 8%. The result of Spearman Correlation testing shows that the Sig (two-tiled) P = 0.008 < 0.05 with rho = 0.001058 (positive). n nConclusion: There is a relationship between medication errors in prescribing phase and service quality on NHI patients of Pharmacy Unit in Public Hospital in Bandung City.

Awareness, knowledge, and perception among pharmacists on the National Health Insurance Program in Indonesia

Background: The Indonesian government is promoting health in the community by a program called Indonesia National Health Insurance (NHI) or Jaminan Kesehatan Nasional which is held by the government board. Pharmacists have a duty and position as health workers; they are the main perpetrators of the practice of pharmacy, but the chairman of the national social security council stated that the pharmacist is a health worker category but not the type of medical staff, so pharmacists do not participate directly in the program. n nAims and Objectives: The aim of this study is to measure perceptions, knowledge, and awareness of the pharmacist about the NHI Program and determine the influence of variables through model proposed. n nMaterials and Methods: A crosssectional questionnaire-based study was conducted on pharmacists who worked in various pharmacy scopes in Indonesia. The convenience sampling technique method was conducted by 202 respondents. Path analysis structural equation modeling is used in this study. n nResults: The results of this study determined that a pharmacists’awareness and knowledge of the NHI Program were categorized as good while on the other hand, their perceptions were not good. From the path modeling, we observe that there is no significance between knowledge and perception (t < 1.69); however, both P-value showed a good result (P < 0.05). n nConclusion: Good knowledge and perception increase awareness of pharmacist on the NHI. The NHI among Indonesian pharmacists is something that must be supported, even though they do not play an important role in the system.