Antonio Roberto Ramos Nogueira

Electronic government policies in Brazil: context, ICT management and outcomes

The State Reform processes combined with the emergence and use of Information and Communication Technology (ICT) originated electronic government policies and initiatives in Brazil. This paper dwells on Brazilian e-government by investigating the institutional design it assumed in the state’s public sphere, and how it contributed to outcomes related to e-gov possibilities. The analyses were carried out under an interpretativist perspective by making use of Institutional Theory. From the analyses of interviews with relevant actors in the public sphere, such as state secretaries and presidents of public ICT companies, conclusions point towards low institutionalization of e-gov policies. The institutional design of Brazilian e-gov limits the use of ICT to provide integrated public services, to amplify participation and transparency, and to improve public policies management.Os processos de reforma do estado combinados com a emergencia e uso de tecnologia da informacao e comunicacao (tic) deram origem, no brasil, a politicas e acoes de governo eletronico. este artigo debruca-se sobre o e-governo brasileiro, investigando o desenho institucional que ele assumiu na esfera estadual do pais e como contribui para os resultados associados as possibilidades do e-gov. numa perspectiva interpretativista, utilizou-se a teoria institucional como lente teorica no exame do campo. a partir da analise de entrevistas feitas a atores relevantes na esfera dos estados brasileiros, tais como secretarios de estado e presidentes de empresas publicas de informatica, as conclusoes apontam para a baixa institucionalizacao das politicas de e-governo. o desenho institucional do governo eletronico brasileiro limita a utilizacao das tic na prestacao de servicos publicos integrados, na ampliacao de participacao e transparencia, e no aprimoramento de politicas publicas.

Strategic Alignment, Performance, and Value

ABSTRACT The paper discusses the reaching of superior value based on strategic alignment and the adoption of performance measurement systematics, which are based on multiple and integrated perspectives, using primary data obtained through the survey of companies of high complexity and impact in the Brazilian economy. The operationalization was developed from the adoption of multivariate analysis, which revealed the existence of correlations between the variables studied, reinforcing assumptions about reaching superior value based on the improvement of the mechanisms that support the strategic management dimensions with the backdrop of performance management practices based on the principles of Kaplan and Norton (2001) for organizations focused on strategy and the Balanced Scorecard approach. The findings confirm the importance of the association among strategic alignment vectors to reach a superior value and the existence of different clusters of organizations dedicated to reach and support value, mainly through combining the organizations relational capabilities (Soft Skills). The study deepens the discussion on strategic alignment of organizations through the introduction and testing of the Institutional Steering, Performance Maturity, and Balanced Performance constructs.

A new conceptual model for business ecosystem visualization and analysis

This study has the objective of plotting the effects of network externalities and superstar software for the visualization and analysis of industry ecosystems. The output is made possible by gathering sales from a tracking website, associating each sale to a single consumer and by using a network visualization software. The result is a graph that shows strategic positioning of publishers and platforms, serving as a strategic tool for both academics and professionals. The approach is scalable to other industries and can be used to support analysis on mergers, acquisitions and alliances.

Políticas de Governo Eletrônico no Brasil: Contexto, Gestão de Tic e Resultados

The State Reform processes combined with the emergence and use of Information and Communication Technology (ICT) originated electronic government policies and initiatives in Brazil. This paper dwells on Brazilian e-government by investigating the institutional design it assumed in the state’s public sphere, and how it contributed to outcomes related to e-gov possibilities. The analyses were carried out under an interpretativist perspective by making use of Institutional Theory. From the analyses of interviews with relevant actors in the public sphere, such as state secretaries and presidents of public ICT companies, conclusions point towards low institutionalization of e-gov policies. The institutional design of Brazilian e-gov limits the use of ICT to provide integrated public services, to amplify participation and transparency, and to improve public policies management.Os processos de reforma do estado combinados com a emergencia e uso de tecnologia da informacao e comunicacao (tic) deram origem, no brasil, a politicas e acoes de governo eletronico. este artigo debruca-se sobre o e-governo brasileiro, investigando o desenho institucional que ele assumiu na esfera estadual do pais e como contribui para os resultados associados as possibilidades do e-gov. numa perspectiva interpretativista, utilizou-se a teoria institucional como lente teorica no exame do campo. a partir da analise de entrevistas feitas a atores relevantes na esfera dos estados brasileiros, tais como secretarios de estado e presidentes de empresas publicas de informatica, as conclusoes apontam para a baixa institucionalizacao das politicas de e-governo. o desenho institucional do governo eletronico brasileiro limita a utilizacao das tic na prestacao de servicos publicos integrados, na ampliacao de participacao e transparencia, e no aprimoramento de politicas publicas.

Políticas de gobierno electrónico en brasil: contexto, gestión de TIC y resultados

The State Reform processes combined with the emergence and use of Information and Communication Technology (ICT) originated electronic government policies and initiatives in Brazil. This paper dwells on Brazilian e-government by investigating the institutional design it assumed in the state’s public sphere, and how it contributed to outcomes related to e-gov possibilities. The analyses were carried out under an interpretativist perspective by making use of Institutional Theory. From the analyses of interviews with relevant actors in the public sphere, such as state secretaries and presidents of public ICT companies, conclusions point towards low institutionalization of e-gov policies. The institutional design of Brazilian e-gov limits the use of ICT to provide integrated public services, to amplify participation and transparency, and to improve public policies management.Os processos de reforma do estado combinados com a emergencia e uso de tecnologia da informacao e comunicacao (tic) deram origem, no brasil, a politicas e acoes de governo eletronico. este artigo debruca-se sobre o e-governo brasileiro, investigando o desenho institucional que ele assumiu na esfera estadual do pais e como contribui para os resultados associados as possibilidades do e-gov. numa perspectiva interpretativista, utilizou-se a teoria institucional como lente teorica no exame do campo. a partir da analise de entrevistas feitas a atores relevantes na esfera dos estados brasileiros, tais como secretarios de estado e presidentes de empresas publicas de informatica, as conclusoes apontam para a baixa institucionalizacao das politicas de e-governo. o desenho institucional do governo eletronico brasileiro limita a utilizacao das tic na prestacao de servicos publicos integrados, na ampliacao de participacao e transparencia, e no aprimoramento de politicas publicas.