Ardavan Amini

Towards a City's Systems Integration Model for Smart City Development: A Conceptualization

Smart city development is a response to address the issues of urbanization and need for flexibility and agility in delivering services to citizens. City as a complex system of systems needs to be efficient, inter-operable, and integrated. Thus, similar to systems integration in enterprises, integration of city systems provides flexibility and access to real-time information for creation and delivery of efficient services. In addition, Business Process Change is essential for systems integration in smart city development. Similar to business process change in the private enterprises, there are a number of challenging dimensions in smart city development. This conceptualization research considers a city as a large-scale enterprise and attempts to design a business process centric model for citys systems integration.

Technological, Organisational and Environmental Drivers for Enterprise Systems Upgrade

Purpose Enterprise systems (ES) upgrade is a complex phenomenon, yet it is possible to reduce the complexity through understanding of the upgrade drivers. The purpose of this paper is to investigate the various upgrade drivers, in order to provide a detailed understanding of the factors driving upgrade decisions. Design/methodology/approach This research is grounded in a qualitative survey design. It utilises a web-based survey questionnaire and semi-structured interviews to collect data from 41 respondents representing 23 large organisations. The data were qualitatively analysed and coded to identify the various drivers and their influence on ES upgrade decisions. Findings The findings suggest that the upgrade decisions are dependent on establishing the need to upgrade, which is influenced by various drivers and stakeholders interests. In addition, the findings suggest that organisations would only opt to upgrade when benefits are aligned with the upgrade and when the decision makes business sense. Research limitations/implications In this paper, the authors propose that there is a relationship between the upgrade drivers and the upgrade strategy. However, qualitative studies can only formulate logical generalisations. Hence, future research could explore these associations through a quantitative study in order to provide probabilistic generalisation that offers either similar or conflicting arguments applicable to ES upgrade phenomenon. Originality/value This paper provides an alternative classification of upgrade drivers, and conceptualises an association between upgrade drivers and the upgrade strategy, which in turn facilitates minimising disruptions and upgrade risks.

Enterprise systems: the upgrade process model

Purpose Enterprise systems (ES) upgrade is a complex undertaking that recurs throughout the systems’ life span, therefore, organisations need to adopt strategies and methodologies that can minimise disruptions and risks associated with upgrades. The purpose of this paper is to explore the processes undertaken during upgrading ES, to identify the upgrade project stages. Design/methodology/approach This research is grounded in a qualitative survey approach, and utilises a web-based survey questionnaire and semi-structured interviews as methods for data collection. The data were gathered from 41 respondents’ and analysed using qualitatively inductive content analysis principles to derive meaning and to identify the trends about upgrade processes. Findings The study findings stress the importance of adopting a methodical approach to ES upgrades. Also, it suggests that due consideration should be given to the impact of new version features and functionality, the risks and the effort required for supporting upgrade projects. Research limitations/implications The five-stage upgrade process model can be utilised as a strategy to minimise complexity and risks associated with upgrade projects. However, this study only proposes logical generalisations; therefore, future studies could explore these stages in-depth to offer generalisable arguments applicable to ES upgrade phenomenon. Originality/value The study proposes a five-stage upgrade process model that offers a systematic approach to support upgrade projects. The proposed model extends previous models by proposing alternative strategies to support ES upgrade projects.

Advanced Networks in Dental Rich Online MEDiA (ANDROMEDA)

There is growing demand for dental education and training not only in terms of knowledge but also skills. This demand is driven by continuing professional development requirements in the more developed economies, personnel shortages and skills differences across the European Union (EU) accession states and more generally in the developing world. There is an excellent opportunity for the EU to meet this demand by developing an innovative online flexible learning platform (FLP). Current clinical online systems are restricted to the delivery of general, knowledge-based training with no easy method of personalization or delivery of skill-based training. The PHANTOM project, headed by Kings College London is developing haptic-based virtual reality training systems for clinical dental training. ANDROMEDA seeks to build on this and establish a Flexible Learning Platform that can integrate the haptic and sensor based training with rich media knowledge transfer, whilst using sophisticated technologies such as including service-orientated architecture (SOA), Semantic Web technologies, knowledge-based engineering, business intelligence (BI) and virtual worlds for personalization.

Higher education provision using systems thinking approach – case studies

ABSTRACT The purpose of this paper is to highlight the complexities involved in higher education provision and how systems thinking and socio-technical systems (STS) thinking approach can be used to understand the education ecosystem. Systems thinking perspective is provided using two case studies: the development of European Learner Mobility (EuroLM) service and the delivery of Enterprise System Management (ESM) course at the Birmingham City University, UK. The case studies present how systems thinking using STS approaches like applied organisational change and Cognitive Work Analysis can be used to capture a conceptual model of the education system for understanding the interactions and relationships between the people, technology, processes and the organisations. Using systems thinking perspective, EuroLM has developed a set of technical standards addressed to the European systems developers and ESM delivery ensures that students communicate and collaborate.

Design and Development of Virtual Learning Environment Using Open Source Virtual World Technology

Today’s digital era, dynamic teaching and learning in higher education has moved from traditional class room, face-to face learning environments to more interactive and collaborative environments, due to a demand for online-distance learning from students, and the desire from academic institutes to promote and deliver courses across the globe. Advancement in open source virtual learning platforms technology, enables the development of flexible online learning environments to exist that can be accessed anywhere, anytime and in anyplace by students, hence enabling academics and academic institutes to teach and increase their market across the globe. Authors of this paper had the opportunity to work on the design and development of a flexible virtual learning environment within the dentistry sector part of the IVIDENT (virtual dental school) UK Higher Education Funding Council project at Kings College London. This paper will focus on the design and the development of virtual learning environment for the IVIDENT project, using advanced technological open source virtual world platforms.