Ariel C. Pasini

Assistant for the Evaluation of Software Product Quality Characteristics Proposed by ISO/IEC 25010 Based on GQM-Defined Metrics

An assistant to evaluate the characteristics, proposed by ISO/IEC 25010, of a software product using GQM (Goal, Question, Metric) is presented. A set of questions was defined whose combined answers allow obtaining a logical metric applicable to the characteristics proposed by ISO/IEC 25010. For this work, the characteristic of Security was used as case study, the corresponding metrics were defined, and the results obtained when applying them to three case studies are presented.

Experiences with Electronic Vote: Challenges and Solutions

This paper presents results of a research on electronic voting carried out by the Institute of Research in Computer Science LIDI of the School of Computer Science of the National University of La Plata, Argentina, as part of research in e-Government developed since 2003. In particular, the topic of electronic vote has generated various experiences that allowed developing different election models for public and private environments. These experiences have resulted in the transfer of technology to several sectors

Quality Model for e-Government Processes at the University Level: a Literature Review

Electronic Government (EGOV) refers to the use of digital technologies for improving government interactions with citizens and businesses. A major area in EGOV research is service delivery, and several classifications are available to categorize services provided by government institutions. However, there are also EGOV services that are delivered by non-government entities, like public registries, universities, and others. In particular, universities are institutions that have their own internal democratic government and have a great degree of autonomy from the political government. This paper presents findings of a literature review of research work produced in the last five years on the area of EGOV and quality assessment of EVOV services, from a Computer Science perspective, with special focus on EGOV services delivered by universities.