Aries Susanty

Key Success Factors that Influence Knowledge Transfer Effectiveness: A Case Study of Garment Sentra at Kabupaten Sragen

Abstract Through an effectiveness of knowledge transfer, organizations can improve their performance and gain competitive advantage. It is believed there are several factors influencing the knowledge transfer effectiveness, including optimum budget allocation, culture, leadership, etc and also, there are various frameworks, models, and analytical tools that can be used to study the causal relationships between some key success factor and effectiveness of knowledge transfer. Based on existing models, this study aims to identify and discuss the key success factors that determine knowledge transfer effectiveness in a Garment Sentra in Kabupaten Sragen, which in turn influence positively the total performance of the enterprise. The proposed research model is tested via a questionnaire sent to 75 respondents which is part of small and medium enterprise in the Garment Sentra in Kabupaten Sragen; of those only 74 answered the questionnaire correctly. After questionnaire collected, the Partial Least Squares (PLS) approach was used to analyze the research model of this study. The results of study showed that knowledge transfer effectiveness in a Garment Sentra in Sragen is influenced by two factors, i.e. organizational culture and organizational structure. The result of the study also proved that knowledge transfer effectiveness has impact on performance of enterprise through an increase in market share and profit.

Model of information technology adoption in SMEs Batik case study SMEs Batik Solo and Pekalongan

Information Technology (IT) provides new opportunities that can overcome some of the obstacles faced by Small and Medium Enterprises (SME). More than 50% of SMEs productivity is achieved through investment in IT in Europe. Although IT provides substantial opportunities for SMEs, but most of research shows that IT adoption by SMEs is still low compared with IT adoption by large companies. Only 20% of SMEs have adopted IT in supporting their business. Based on this phenomenon, this research aims to identify the factors that may affect the IT adoption in SMEs “Batik” in order to construct a model of IT adoption in SMEs Solo and Pekalongan (Central Java Region, Indonesia). Research carried out by using Structural Equation Modeling (SEM). The results of this research showed that, for SMEs Batik Solo, readiness and preparedness of organizations have a positive influence on the successful adoption of IT; whereas for SMEs Batik Pekalongan, organizational readiness, national preparedness, and environmental influences have a positive influence on the successful adoption of IT.

Improving Green Supply Chain Management in Furniture Industry Through Internet Based Geographical Information System for Connecting the Producer of Wood Waste with Buyer

Although there were stated in theory, in practice, there are some factors that limiting the recycling practices in the furniture industry. These include the geographical location of the waste resources which is restricting the integration of the companies that generate the waste and those that ultimately use it. Based on this condition, the purpose of this study is to develop the application internet based Geographical Information Systems (or internet GIS) as a decision support system in analyzing geospatial data for wood waste collection and transportation in the furniture industry. This application is aimed at encouraging the implementation of green supply chain management (GSCM) practice in the furniture industry through making the process of collecting and transporting the wood waste for recycling process easier. This study has used Software Development Life Cycle (SDLC) process as a tool for designing the proposed application of internet GIS. There were several Small and Medium Enterprises (SMEs) in the furniture industry and collector of wood waste in Jepara and Surakarta district attached in the proposed application as a preliminary of object for the application. This study resulted that, as a decision support system, the implementation of internet of GIS by the SMEs in the furniture industry and collector of wood waste allowing them to describe the geographical location of each party and then, based on the certain criteria, the system will rank the recommended SMEs as the producer of wood waste based on the minimum cost of collecting and transporting the wood waste from each of SMEs.

The empirical model of trust, loyalty, and business performance of the dairy milk supply chain: A comparative study

Purpose The purpose of this paper is to measure and evaluate the relationship between collaborative communication, power dependence, price satisfaction, trust, supplier loyalty, and business performance. Design/methodology/approach Data used in this study were primary data which were collected through personal interviews and closed questionnaires using a five-point Likert scale ranging from 1 to 5. The sample consisted of 170 individual dairy farmer and several dairy cooperatives, which were located in Central Java Province (Boyolali and Semarang Districts) and West Java Province (West Bandung District). The study used partial least squares with the aid of the SmartPLS software program to analyze the hypothesis. Findings The results of hypothesis testing indicate that collaborative communication and price satisfaction had a significant positive effect on trust for Central Java and West Java Province. Meanwhile, power dependence had a significant negative effect on trust only for West Java Province. Trust had a significant positive effect on supplier loyalty for both of the two provinces. Significant positive effect of supplier loyalty on business performance was supported in Central Java Province, whereas in West Java Province, supplier loyalty had a positive but not significant effect on business performance. Research limitations/implications The limitation of this study is related to the number of samples, the type of scale used to measure a business performance, and the focus that is only on the relationship between the fargmers and cooperative to improve the performance of cooperative without considering the role of management. So, the future research may replicate this study in another region or in the other contexts of agribusiness sector that usually depends on farmer as a producer of the raw material. It may also enhance the measurement of business performance of dairy cooperative by using a direct measure of financial performance and non-financial performance and broaden the scope of research into the role of management of dairy cooperative. Practical implications It is recommended that managers of dairy cooperatives always involve the farmers when making marketing decisions especially concerning prices, products, market, and promotion. As organizational stakeholders, their involvement is vital in determining the ability of the dairy to achieve its goals. The other recommendation is the managers of cooperatives must have a clear policy on the price of milk, and this policy should indicate the transparency and accountability. Then, regarding the long-term benefit of dairy cooperative, it is recommended for dairy cooperatives to add the value of the milk so they can access wider markets, which, in turn, will maximize returns to the members. Based on this recommendation, it is better if the dairy cooperative in Indonesia not only serves as a marketing cooperative, but also serves as a farm supply cooperative which may process or formulate the milk into a more valuable product. Social implications The research confirms that individual dairy farmer’s loyalty can benefit the business of dairy cooperative. It may encourage more dairy cooperative to tap the good relationship with the individual dairy farmer at the initial stage of the economic growth of their business. Intensifying competition between dairy cooperatives would potentially bring even better quality and quantity of milk from the loyal dairy farmer. Originality/value Although this research used the conceptual model from the previous study, this research will make some improvement. First, it used more indicators to measure each dimension of the construct, and the investigation was slightly more complex and broader since the object of the research was represented by two regions, namely, Central Java Province and West Java Province.

Using GreenSCOR to measure performance of the supply chain of furniture industry

The purpose of this study is to measure and evaluate the performance of green supply chain management (later it is abbreviated as GSCM) practice which have been done by some enterprises in the furniture industry in Jepara, Central Java with GreenSCOR approach and propose some feedback to this industry. Data used in this study collected through in personal interview and closed questionnaires. A sample of this study was 20 furniture enterprises, consisted of four large scale enterprises on in-house manufacturing indoor, three large scale enterprises on in-house manufacturing outdoor, seven medium scale enterprises on in-house manufacturing indoor, and six medium scale enterprises on in-house manufacturing outdoor. The result of measurement indicated that the enterprises in the category large scale and in-house manufacturing outdoor have a better aggregate value of the sum total of performance index of each indicator for the implementation of GSCM practices compared with medium scale and in-house manufacturing indoor.

The relationship between information sharing, informal contracts and trust on performance of supply chain management in the SMEs of batik

The purpose of this study is twofold: to examine the effect of information sharing and contract on increasing the trust level in the relationship between the batik small- and medium-size enterprises (SMEs) and supplier and to examine the trust on performance of a supply chain related to the procurement of raw cotton fabric (mori).,This research used primary data collected through interviews and closed questionnaires using a five-point Likert scale. The sample included 65 people, including batik SME-owners in Pekalongan, a Central Java city. This research was conducted using partial least square (PLS) through SmartPLS 3.0 software to analyze the hypothesis.,The results of hypothesis testing indicate that trust between owners of SME and their suppliers has a significant positive effect on the performance of supply chain management (SCM). Strong trust between batik SME- owners with their suppliers will be beneficial for both parties. Among other things, trust can reduce unnecessary cost and activity, reduce the waiting time for the arrival of raw material, reduce the number of inventories and increase profit and customer satisfaction. This result has also show that information sharing and informal contract have a significant positive effect on trust between batik SME-owners and their mori suppliers. In this case, information sharing has a higher effect on trust compared to informal contract. Broader information was distributed to the batik SME-owners and their suppliers, resulting in stronger trust between them.,The limitations of this study include the relatively small sample size and data collection method used to determine the effect of trust, the number of the antecedent variables of trust and the type of scale used to measure the performance of the supply chain. Suggestions for future research may include expanding the scope of the data collection to other regions in Indonesia; adopting a dyadic approach and longitudinal research in providing evidence on the effect of trust as a component of an interactive activity along the supply chain; adding other variables that contribute towards increasing the trust between SMEs and their suppliers (such as commitment); and enhancing the performance measurement of SCM by using a direct measure of financial and non-financial performance instead of recording the perception of the batik SME-owners.,As the scale of their business increases, it is better if the batik SMEs can enhance information sharing and informal contract with suppliers to promote the development of trust. In this case, to ensure that batik SMEs will have better information sharing from their supplier, it is better if the batik SME-owners using the criteria of supplier willingness to share detailed information when they select the new supplier. Then, to increase the role of contract on trust, it is better if owner of batik SME learn to understand the written contract processes and procedures as their business scale increases.,The research confirms that information sharing, informal contract and trust between batik SMEs and their suppliers can have a positive effect on the performance of the supply chain. It may encourage more SMEs and suppliers in the batik industry to build better information sharing, informal contract and trust as a bottom line for the economic and non-economic growth of their business.,The conceptual model used in this study is original, built from past research about the relationship between information sharing, informal contract and trust on the performance of the supply chain. Besides, the selection of the sample is also original, which in this case is on the batik SMEs which have informal contracts. This case has still been rarely studied, and the research is therefore highly valuable.

Choosing the benefit package from the BPJS program: Findings from CHAT experiment

Abstract Aim: This study aims to design the benefit–package composition of health insurance benefits in accordance with the priority of the needs of the participants of BPJS and the amount of their willingness to pay the premium rate. Background: This design aimed at ensuring the relevance of the benefit packages to beneficiary communities, so the implementation of the design is expected to increase peoples’ contributions in joining BPJS for health program. Method: This study use Choosing Health plans All Together (CHAT) as a method for design the benefit–package composition. The CHAT exercise enabled participants to choose from nine benefit type and for each benefit type, the participants could choose three coverage levels, i.e. basic, medium, and high. There were 246 participants as a sample for CHAT exercise. The sample size was calculated as optimal based on a 5% margin of error and a 95% confidence interval and randomly selected based on two-stage cluster sampling method. Result: According to their willingness to pay, a sample size of 246 participants was divided into three groups. A total of 72 (29.3%) participants chose a premium rate at IDR 59 500 and called group 1 participants, 84 (34.1%) participants chose a premium rate at 42 500 IDR and called group 2 participants, and 90 (36.6%) participants chose a premium rate at 25 500 IDR and called group 3 participants. Basically, the CHAT experiment results for group 1 until group 3 of the participants can be divided into two types of package, i.e. package with maternity benefit and package without maternity benefit. As example, for group 1 of participant, package with maternity benefit consists of hospitalization (medium), ICU (high), surgery (high), doctor (high), and maternity (high), whereas package without maternity benefit for group 1 of participant consists of hospitalization (high), ICU (high), surgery (high), doctor (high), tests (high) and dental care (high). Conclusion: This study resulted that CHAT experiment can help groups of individuals to identify their preferred health insurance package under cost constraints to demonstrate various managed care insurance packages that are likely to be acceptable to uninsured individuals.

Optimisation of supplier selection with Taguchi loss function, analytic network process, and multi-choice goal programming

This study proposed an integrated method of the Taguchi loss function, ANP, and MCGP to select the best supplier. This study proposed six criteria and 19 of decision sub-criteria as qualitative and quantitative factors to select the best supplier. In the proposed method, each sub-criterion is assigned an importance weight through ANP analysis. Then the 19 of sub-criteria are incorporated into the Taguchi loss functions to estimate the total loss. In the final step, importance weight and estimated total loss of suppliers are incorporated into MCGP model to identify the best supplier.

Assessing SMEs Batik readiness for SNI adoption (Case Study SMEs Solo and Yogyakarta)

The standards adoption gives two types of benefit, i.e. tangible and intangible ones. Related to the adoption of standard, this study proposed framework for assessing the SMEs readiness on SNI adoption which is composed of four critical factors, i.e. perceived national readiness (macro level), perceived industry readiness (meso level), perceived organizational readiness (micro level), and perceived environmental pressure. This study uses an AHP analysis for assigned importance weight of each critical factor and sub-factors in that framework and Likert Scale for measuring each critical sub factor. Then, a total 12 SMEs Batik (6 SMEs from Solo and 6 SMEs from Yogyakarta) participated in the pilot test based on the proposed framework. The result of the study indicated that SMEs Batik has a different level of readiness for SNI adoption. SMEs Batik in Solo more ready than SMEs Batik in Yogyakarta. Compare with small size firms, medium size firms tend to more ready for SNI adoption.

Achieving cleaner production in SMEs batik toward innovation in production process

This study aims to analysis and identify some options of innovation in the process of making batik in order to implement the concept of cleaner production by presenting the result-type of research of one Small Medium Enterprise (SMEs) Batik which is located in the Pekalongan. Based on the types and the amount of waste generated at each stage, this study proposes a set of alternative of innovation for the implementation of cleaner production in the process of making batik, namely recycle the collected wet wax from “pelorodan” process, reuse the wastewater from the dyeing process, reuse the droplets of wax from the process stamping, reuse the water from “pelorodan” process as long as 3 days before disposal, reuse the water from washing and flushing process as long as 2 days before disposal, and reduce the use of synthetic dyes with natural dyes. Unless the last alternative, all alternatives of innovation which were proposed in this study could give positive net benefit to the enterprise.