Arti Chandani

Supply Chain and Logistics for the Present Day Business

Abstract We are living in an era of competition which is increasing day by day. Transportation comprises of key area where logistics companies can truly differentiate themselves and prove with, reduce costs, and build real competitive advantage. Logistics outsourcing can offer business men with measurable cost and efficiency advantages, yet often overlooked as a viable option due to the inherent difficulties in implementing the practice in a manageable, consistent manner. Third-party logistics (3PL) providers tend to apply the same approach to businesses of every type, oblivious to the unique needs – and opportunities – present in specific customer scenarios. Logistics have existed since ancient time but not be called so where invention of wheel was a starting point of logistics which allowed people to move raw material as well as finished goods. Population began moving from rural to urban areas and to business centres. No longer did people live near production centres, the concept of starting business near to the raw material availability location was replaced due to the comfort of shifting the required material from one place to another with the help of research done on the logistics related problems, nor did production take place near residence centres. The geographical distance between the point of manufacturing and point of consumption increased,this is how logistics gained importance. The present paper tries to highlight the importance of logistics in the present day business development. Here the author gives a briefing about the present logistics position in India and also the problems/hurdles for the slow growth of Indian logistics system. The author also want to highlight the scope of logistics in Indian business and how it can cope for better business development with other developed nations all over the globe.

Effective Management of Change During Merger and Acquisition

Abstract The on-going dance of merger and acquisition happening every week is hard to miss. But it has been found that most mergers and acquisition fail because of poor handling of change management. Change is the only thing that will never change so lets learn to adopt by change management. This paper will analyse all the factors that lead to change. The major reasons that lead to change are system dynamics, structure-focused changed, person-focused change, and profitability issues. The resistance to change can be attributed to the lack of communication, no clear vision, no proper reward system, confusion and frustration, force of habit, fear of unknown, fear of insecurity, loss of competency and lack of support. It presents different model that can be used for change management and different theories that can be used to handle change during M&A. It also highlights the strategies this can be followed by the leaders of the organization: Integration plan, Employee Involvement, Clear Vision, Customer Focus, HR structuring and Downsizing. The factors discussed are based on the empirical findings, case study and earlier papers. To, support that the change can be managed effectively and efficiently, the paper shows as to how change was managed in the merger of ICICI bank and Bank of Madura.

Impact of Online Digital Communication on Customer Buying Decision

Abstract The objective of the study -“The impact of online digital communication, on customer buying decision” was to examine the effectiveness of online digital communication as a medium for marketing with respect to the automobile industry-specifically the passenger car segment. With individuals and businesses alike embracing the digital revolution, utilizing internet based interactive tools to communicate, make decisions and facilitate purchases, capitalizing on this global trend is certainly a top priority for automotive companies. An attempt has been made to understand the reach of internet as a communication medium and its role in bringing potential customers to the dealership showrooms. The study was conducted by administering a questionnaire to a sample of 100 respondents of varied demographic backgrounds. It was found that though a majority of people refer to online digital communication sources and find them reliable and useful, television advertising and word of mouth were the most instrumental in pushing potential buyers to the showroom. This implies that though online digital communication is a powerful tool in conveying information to customers, it is not yet the most widespread and influential medium.

A Working Paper on the Impact of Gender of Leader on the Financial Performance of the Bank: A Case of ICICI Bank☆

Abstract The banking sector is the backbone of any economy and this gains more importance for a country like India, where the banks have played an important role in the development of the nation. On the other hand, woman is the backbone of any family. When there is a merger of these two features viz. bank and woman we expect the synergies to emerge. There has been a continuous surge in the number of woman employees in the banking sector of late. The woman has gone an extra mile not only to get employed in the banking sector (popularly known as BFSI- banking, financial service and insurance), rather to lead the banking sector. Though the number of woman employees has increased in other sectors also but banking sector has a special meaning as this sector, was considered to be a male dominated segment. The objective of the paper is find out whether is there any difference in the impact of gender of the CEO of a bank or not on the performance of bank, by studying the financial statements of the bank. The paper studies the ICICI bank which is the largest private sector bank which is led by woman today and a comparison is being done to draw meaningful conclusion with respect to woman leadership as to whether woman is able to perform satisfactorily vis-a-vis man or not. The paper uses financial statements and ratio analysis along with CAMEL model to compare the performance of the banks, which is used by the apex bank to monitor the performance of domestic banks. The CAMEL rating is done to determine the banks overall condition w.r.t. financial and operating and managerial efficiencies.

A Critical Analysis of Selected Mutual Funds in India

Abstract Mutual funds allow for portfolio diversification and relative risk aversion through collection of funds from the households and investment of the same in the stock and debt markets. Fixed- Income Funds in India are a kind of mutual fund which makes investment in debt securities that have been issued either by the companies, banks, or government. Fixed- Income Funds in India are also known as debt funds and income funds. Using various statistical measures the present study aims to evaluating the performance of a few selected income or debt mutual funds schemes of India on the basis of their daily NAV. Popularity of income schemes has only increased in the last decade. Income mutual funds they have seen tremendous growth in their number of schemes from 91 on 31st march 2001 to 330 on 31st march 2010. 506 in 2008 was the maximum ever in terms of total schemes floating in the market. This category has seen a decline only twice in the last decade. First fall was posted in the year 2003 and the second fall was reported in the year 2010. One striking fact which comes to light is the huge percentage contribution of income schemes towards the total AUM of the Indian mutual funds industry.

Creativity and Innovation: Assurance for Growth

Abstract Innovation is a decisive process for the well-being of an organization. The ever-changing economy and know-how will sway society, organizations, and managers according to Drucker (1992). In his view, the knowledge Society will require all its members to have basic computer skills as well as conventional literacy skills; political, social and historical knowledge as well as the skills of learning-to-learn. All giant corporate houses, he believes, will be information-based and in general encompass flatter organizations comprising knowledge specialists (Drucker, 1998). Now days we can observe that most of the organisations have started with Knowledge Training centre to improve the performance level of the employees. This is because knowledge is considered as the bottom of enterprise. Employees have the minds of specialists who do different work and direct themselves. In such an information-based organization, traditional departments will serve several roles: as guardians of standards, as centres for training and the assignment of specialists. Moreover, when a large business organizes around information, it leads to a reduced number of management levels. In his view there are three reasons why large organizations will have to become information based. First due to knowledge workers, who form a growing part of the workforce, are not responsive to common control methods. Secondly, the organization must decide what information it needs to operate otherwise it will be submerged in data. Thirdly is to ‘systematise innovation and entrepreneurship which is ideal knowledge work’.

Composition of board's performance of public sector banks: a study with reference to corporate governance and financial performance

Banks are one of the vital organs of the economic system of India and the way these banks are governed is a matter of concern to the stakeholders. The objective of this research is to analyse the impact of the structure of the board of the banks on their financial performance. The research is based on the theory of corporate governance. The researchers have selected public sector banks which are listed on Bombay Stock Exchange (BSE) as the sample. The researchers found the impact of board to be positive on the non-performing assets of the selected banks. Present study is unique as it is focused on the listed public sector banks in India. The study will help the banks to understand the relationship between board and efficiency of bank as well as to the policy makers to formulate policies while structuring of the board of any bank.

Reverse Logistic: A Tool for a Successful Business

The present century customers are Hi-Tech. They want to get products and services with latest inputs at their door step. They are not too brand loyal. With the changing demand for updated models related products they feel to be at par with their neighbourhood. It is not that always Customers are brand loyal consumer. Gone are the days when a family would be brand loyal to one company product for generations together. The 21st Century customers are hi-tech. They expect the best and more than they expect from the product and manufacturer. Therefore it is the duty of the manufacturer that he should always be updated with the demands of their customers. Before their competitors pitch into their market zone they are to serve their customers with better products and services. Research has proved that due to marketing and delayed supply of goods and services many Companies have lost a set of customers. It should be noted that one time failure by the producer in delivering the product/service would make him lose 10 times the value of sales from his total sales. It is therefore very important that should always have a track of the orders placed and the delivery of the product. Producer should always have a track of the orders placed and the delivery of the product. The present day customer is too keen on the after sales services too. Earlier the customer had to wait for days or at times even weeks for buying a automobile or luxury goods but now the time for placing an order and delivering the product has come down to hours or at the maximum days. This is because of the development in technology. If the companies try to work out on reverse logistics concepts they can do wonders and reduce more cost and time in serving the customer. In this paper the author’s try to insist on the concept of cloud computing for reverse logistics. By using Keiretsu concept f or saving time and fast delivery of products. This paper try to concentrated on tie up of various transport companies who could utilize their resources in cost cutting, time saving and effective utilization of resources for serving their customer in a better way by implementing keiretsu concept.