Aşkın Özdağoğlu

Evaluation of Metal Forming Machine Alternatives Used for Production Activities with MOORA Method

This study aims at evaluating of machine alternatives that the companies need for metal forming with MOORA method. Evaluation criteria have been determined as engine power, approach speed, working speed and return speed. Preference ranking of 61 different models have been analysed by taking into account all of these criteria together from the viewpoint of the companies.

Comparison of Hydraulic Bending Machines for Profile, Pipe and Beams in Manufacturing Companies with Electre Method

There have been different evaluation criteria which effect the decision making process. The methods that help the decision making process by taking into these criteria account together are called multi criteria decision making methods. Electre (Elimination Et Choix Traduisant la Realite) method is one of them. Within this study, hydraulic bending machines for profile, pipe and beams will be compared according to shaft diameters, rolls diameters, working speed and motor power evaluation criteria with the help of Electre method.

The Potential Effect of Industry 4.0 on the Literature About Business Processes: A Comparative Before-and-After Evaluation Based on Scientometrics

Industry 4.0 is a collective term that covers many modern automation systems, data exchanges and production technologies representing the fourth revolution in the industry. This revolution allows for the collection and analysis of all the data that can affect production processes, revealing more efficient business models, and creating a structure that will completely change the production-consumption relations. When the bibliometric information of related publications are examined, it is clear that the concept of Industry 4.0 is beginning to be thoroughly debated in 2010 and later (n: 418, 81.48%), and every day of the post-publication period there is an increasing tendency. These developments affecting all areas of the industry can also be considered to affect the studies on the management of the business processes. This study aims to demonstrate how the developments in industry 4.0 are reflected in the studies related to business processes within the scope of the literature. In this context, by taking 2010 breaking point, it is investigated whether a change in the scientometric structure of the research articles related to the business processes after this year and whether the changes are compatible to the concepts conceived together with the concept of industry 4.0. As a necessary data source, the research articles that are focused on business processes in the Web of Science (WoS) database were collected, and the scientometric analyses were conducted on this data for different time intervals. For the comparisons, the similar the data on the concept of industry 4.0 were also collected and analysed. According to the search attempts on WoS on 1st of April, 2018, 6255 research articles were obtained using the phrase “business process” where 3044 of them were published in 2010 or later. Various citation mining techniques were used in the scope of scientometrics to reveal demographics and linkages. Findings show that there are significant differences before and after the year 2010.

Evaluating the nursing academicians in Turkey in the scope of Web of Science: scientometrics of original articles

Scientometrics, bibliometrics, webometrics, and informetrics are specific research fields that cover statistical analyses of a particular research field which summarize the information related to topics handled during a particular time period; authors, citations and their demographic characteristics; network relationships among the authors. This study, which can be classified in both scientometrics and webometrics, aims at revealing the current situation and the performance of academicians working in the nursing field in Turkey through basic and advanced data analyses conducted on their published original articles in a Web of Science. The raw data including the details of the publications were first parsed into a novel database where the authors’ affiliations were stored with respect to the data obtained from the website of the Turkish Higher Education Council. Over the integrated database, particular tables were generated to show the summary of the academic and demographic distributions of the publications. Specific statistical tests were applied to reveal the relationships and differences. Furthermore, analyses were carried out within text mining on authors, titles, keywords, abstracts, and references in order to examine the contents and references of the articles included in the data set to reveal keyword densities, particular topics, and co-authorship and citation networks. One of the challenging part of this research was the dataset collection and cleansing process, because of the special letters of Turkish Language, e.g. ç, ş, ö, ü. This issue was resolved when the representation pattern of the letters were discovered and queries were executed with respect to those patterns. This study has provided meaningful findings to both the field of nursing the scientometrics, since it reveals the academic performance in a particular field and systematically presents the current situation by examining the relevant studies in an analytical perspective.

Scientometric overview of nursing research on pain management

php?article_id=3411#.WgKw4Wi0OUk. 16. Gupta R, Gupta BM, Bansal J, Kumar A. Scientometric Assessment of India’s Migraine Research Publications during 2006-2015. J Young Pharm. 2016;8(4):294-301. doi: 10.5530/jyp.2016.4.2. 17. Mendoza-Parra S. Coverage, universal access and equity in health: a characterization of scientific production in nursing, Rev. Latino-Am. Enfermagem. 2016;24:e2669. doi: 10.1590/1518-8345.1082.2669. 18. Estabrooks CA, Winther C, Derksen L. Mapping the field a bibliometric analysis of the research utilization literature in nursing. Nurs Res. [Internet]. 2004 [cited Sep 21, 2017];53(59):293-303. Available from: https:// www.ncbi.nlm.nih.gov/pubmed/15385865. 19. Allen MP, Jacobs SK, Levy JR. Mapping the literature of nursing:1996–2000.J Med Libr Assoc. [Internet]. 2006 [cited Aug 17, 2017];94(2):206-220. AvailableABSTRACT Objective: to analyse research articles on pain and nursing issues using bibliometric and scientometric methodologies. Method: articles in the Web of Science database containing pain and nurse and pain and nursing were analyzed using scientometric methods through data visualization techniques and advanced text analytics. Result: among the 107,559 research articles found in the field of nursing, 3,976 of them were written based on the keywords pain and nursing, and were considered in conformity with the scope of this study. Preliminary analyses indicated that the publications have increased through the years with minor fluctuations. Titles, keywords, and abstracts were analyzed through text analytics to reveal keyword clusters and topic structures. Studies on oncology and pain in the field of nursing have a relatively higher frequency. Conclusion: the results of the analyses revealed the characteristics of the current literature in a broad range of areas by considering the particular dimensions. Therefore, the findings may support present and future research in this field by shedding light on the networks, trends, and contents in the related literature.

Leading the Strategic Decision-Making Process: Conceptual Frameworks

Leading the strategic decision-making process is a crucial issue in organizations. The success of the process is closely related to the experiences and special skills of the managers as well as to the culture and the structure of the organizations and environmental factors. Such a decision-making process requires improved cognitive, behavioral, and analytical skills from managers. This chapter investigates those success factors of the strategic decision-making process emphasized in the current literature and proposes two conceptual frameworks based on the factors for top managers that would help them to track the causality and the performance of their organizations within this scope.

MÜŞTERİ SADAKATİNİN SAĞLANMASINDA MÜŞTERİ İLİŞKİLERİ YÖNETİMİNİN ÖNEMİ: İZMİR’DE BİR HİPERMARKET ARAŞTIRMASI

Ozet: Musteri ve musteri sadakati gunumuzun rekabetci dunyasinda giderek artan bir oneme sahiptir. Isletmeler pazar payi yerine musteri payi anlayisini izlemektedirler. Bunun icin en cok kullanilan yontem musteri iliskileri yonetimidir. Bu makale, musterinin oneminin en fazla hissedildigi perakendecilik sektorunde musterilerin sadakatini, sadakatlerine etki eden etmenleri ve musteri iliskileri yonetimi degiskenlerinin bu etmenler arasindaki yerini arastirmaktadir. Bu calisma kapsaminda musteri iliskileri icin kullanilan araclari ve etkilerini ortaya cikarmak amaciyla, Izmirde cok tercih edilen bir hipermarketin musterileri uzerinde bir arastirma yapilmistir. Arastirma icin kullanilan ankette, musterilerin sadakati konusunda goz onunde bulundurduklari kriterleri ve bu kriterler acisindan soz konusu hipermarketin mevcut durumunun degerlendirmelerine yonelik sorular yer almaktadir. Anket sonuclari SPSS 13.0 istatistik programi ile degerlendirilmistir. Elde edilen sonuclarla ilgili yorumlar ve isletmeye oneriler yapilmistir. Anahtar Kelimeler: Musteri Iliskileri Yonetimi, Perakendecilik, Musteri Sadakati Abstract: Customer and customer loyalty have an increasing importance in today’s competitive world. The companies follow customer share intelligence instead of market share intelligence. The most used method for this is customer relationship management. This paper investigates customer loyalty, the factors that affect this loyalty, the place of customer relationship management variables among these factors and customer groups that are affected from these variables at retail sector, at which the importance of customer is felt most. For this purpose, a survey was applied to hypermarket customers. The survey consists of the questions that are asked for finding out the importance of criteria for customer loyalty and current status of hypermarket according to these criteria. The survey results are appraised by SPSS 13.0 statistical software. Comments and suggestions are done according to the obtained results. Key Words: Customer Relationship Management, Retailing, Customer Loyalty