Audrey Frances Laing

The digital marketing skills gap

We explore digital marketing skills gaps in the communication industry.We find digital marketing skills gaps across the communication industry.The industry needs best practice guidance.Blending digital skills with current marketing approaches is a key strategic challenge.We construct a Digital Marketer Model summarising core skills. Scholarly literature suggests digital marketing skills gaps in industry, but these skills gaps are not clearly identified. The research aims to specify any digital marketing skills gaps encountered by professionals working in communication industries. In-depth interviews were undertaken with 20 communication industry professionals. A focus group followed, testing the rigour of the data.We find that a lack of specific technical skills; a need for best practice guidance on evaluation metrics, and a lack of intelligent futureproofing for dynamic technological change and development are skills gaps currently challenging the communication industry. However, the challenge of integrating digital marketing approaches with established marketing practice emerges as the key skills gap.Emerging from the key findings, a Digital Marketer Model was developed, highlighting the key competencies and skills needed by an excellent digital marketer.The research concludes that guidance on best practice, focusing upon evaluation metrics, futureproofing and strategic integration, needs to be developed for the communication industry. The Digital Marketing Model should be subject to further testing in industry and academia. Suggestions for further research are discussed.

How green is children’s television?

Purpose To meet stated waste reduction goals, the UK government via Defra (Department for environment, farming and rural affairs) is attempting to reduce household mainstream waste. One approach is to encourage children in environmentally-friendly behaviour. We take this as a starting point to document the environmental content of dedicated childrens channels, and to consider whether television could act as an ecological socialising agent for waste reduction behaviour. Approach Our content analysis of four childrens television channels over 168 hours recorded the extent to which the waste hierarchy (reduce, reuse and recycling behaviour) was included in all forms of broadcast output: programmes, advertisements, trailers, sponsorship and idents. Outcomes We found 6,921 instances of waste activity, distributed across 666 broadcasts which included eleven identifiable materials, such as plastic and cardboard. Whilst reuse behaviour was well represented (5,751), instances of reduction (406) and recycling were relatively infrequent (275) and there were 489 instances of materials being placed in refuse bins. Contribution By placing childrens television on the environmental agenda, we raise the possibility of channels examining their own broadcast material to assess its environmental content, and how that content is distributed across the waste hierarchy and in relation to broadcast output. Further research Our case study was based on four channels and within the specific context of waste. There are many more channels (e.g. available on cable/satellite) and more environmental behaviours that can be examined with a view to meeting other targets “ for example those connected to climate change such as travel, domestic energy consumption, and food choices, all of which are included on childrens television. The response of the intended audience to the environmental content can be assessed.