B. Jane Scales

Qualitative analysis of student assignments: a practical look at ATLAS.ti

Purpose – The purpose of this paper is to review the basic principles of qualitative analysis, and examine the practical application of these principles to analyze student assignments using the ATLAS.ti software.Design/methodology/approach – Student comments from an assignment are prepared for import into ATLAS.ti. The comments are coded, and then analyzed for patterns using ATLAS.ti and its mechanisms for exploring data and data patterns.Findings – ATLAS.ti offers myriad analytic tools that allow the researcher to quantify qualitative information through coding, data query, cross‐tabulation, and networked visualization of project design. By developing both technical expertise with the software, and developing familiarity with qualitative methodology, librarians can wield an effective means to assess and evaluate text‐based data, such as student assignments or surveys.Research limitations/implications – Because the ATLAS.ti software, and the qualitative analysis process itself is so complex, this article ...

A Holistic Look at Reference Statistics: Whither Librarians?

Abstract Objective – Washington State University (WSU) Pullman campus librarians track a diverse set of reference statistics to gain a “holistic” look at local reference transaction trends. Our aim was to aggregate virtual, reference desk and office transaction data over the course of three years to determine staffing levels. Specifically, we asked “Where should reference librarians be to answer questions?” Methods – Using Springshare’s LibAnalytics, we generated longitudinal (2012-2014) statistics and data, to help us assess the patterns and trends of patron question numbers, types, communication modes, and locations in the Terrell Library. With this data, we considered current staffing patterns and how we could best address patron needs. Results – Researchers found that compiling data across modalities of location, communication, question type, and the READ Scale led to a better understanding of user behavior trends. Conclusion – Examining and interpreting a more inclusive and richer set of transaction statistics gives reference managers a better picture of how patrons are seeking help, and can serve as a basis for making staffing decisions.

Promoting lifelong learning through government document information literacy

Purpose – The aim of this paper is to report on the development and assessment of a government document information literacy curriculum by librarians at Washington State University. The pedagogical and assessment goals are described, and the learning outcomes by participating sophomore and junior English composition students are explored. Design/methodology/approach – Instruction librarians adopted ACRL standards to government information in order to address difficulties undergraduates have in identifying and evaluating common federal government resources. Learning outcomes are measured with a mixed-methods approach including pre- and post-tests, in-class worksheets, and student bibliographies. Findings – Overall, the project improved government document information literacy in the student groups that participated. Research limitations/implications – There are many questions the project raises that the authors cannot address. Does the curriculum have any long-term impact on the students? Will it make stud...

Web conferencing software

Web conferencing software in 2009 continues to develop and evolve in ways that make their application to library services increasingly possible. While these applications are not exactly new; the expectations and reality of performance are better matched now more than ever. In this article, we provide an analysis of several web conferencing tools with the features that would especially appeal to or address the needs of librarians providing reference service or library instruction.