B. Szczęśniak

A Concept of an IT Tool for Supporting Knowledge Transfer Among Facility Maintenance Employees as Part of Intelligent Organization

The article presents a concept of an IT tool, supporting knowledge transfer among people working in a facility maintenance department. The developed assumptions of the tool are a continuation of the previously conducted investigations into the current status and expectations regarding the transfer of knowledge among the employees of such a department in an international enterprise producing pre–insulated steel pipes. The presented concept includes a description of the functionality and a data structure which enables ensuring this functionality. The tool’s functionality has been presented by means of use case diagrams. Particular cases have been characterized in detail in scenarios presented in tables. To increase the clarity of the description in the study, also systems of windows used to present the scenarios have been shown. The data structure which allows obtaining the pre–defined functionality of the tool has been presented by means of a model compliant with IDEF1x.