Bobby C. Vaught

An Examination of Organizational Communication as a Moderator of the Relationship between Job Performance and Job Satisfaction

Organizational communication received strong support as a predictor of job sat isfaction and weak support as a moderator of the job performance-job satisfaction relationship in this study. Using data collected from 302 employees at two manu facturing firms, moderated regression analyses explored the influence of organi zational communication on the relationship between job performance and job satisfaction. Lateral communication was found to moderate the relationship between satisfaction with pay and performance, while accuracy of information was shown to moderate the association between satisfaction with work and performance. Communication dimensions with the greatest support as predictors were accuracy of information, desire for interaction, communication load, trust in superior, influence of superior, and satisfaction with communication.

Effects of Communication Direction on Job Performance and Satisfaction: A Moderated Regression Analysis

High levels of job performance and job satisfaction occur when congruence of indi vidual needs (growth need strength) and job characteristics (job scope) exists. Downward communication received some statistical support as both moderator and predictor of job performance and job satisfaction in low individual-job congruence situations. Upward and lateral communication had some support as predictors but lacked support as moderators of job performance and job satisfaction in high indi vidual-job congruence situations. These conclusions are derived from this research that examines the moderating effects of communication direction on individual-job congruence and work outcomes (performance/satisfaction). Data from 302 employ ees who reported job scope, growth need strength, job performance, job satisfac tion, and communication direction (upward, lateral, downward) were used for the study. Moderated regression analysis was the statistical technique applied.

Ethical Beliefs of Business Professionals: A Study of Gender, Age and External Factors

The present study examined how ethical beliefs and external factors affecting ethical beliefs are related to age and gender of business professionals. The results indicated that business professionals in the younger age group exhibited a lower standard of ethical beliefs. In the younger age groups, the females demonstrated a higher level of ethical beliefs, while in the older age group, the results suggested that the males had a slightly higher level of ethical beliefs. With regards to the influence of external factors on ethical beliefs, the results yielded a significant interaction between age and gender. The younger age groups, males in particular, were more susceptible to external factors. People at home had the most influence on beliefs about ethics, while the individuals supervisor had the least impact. The results were discussed in terms of theories of moral development.

A psychographic study of the elderly and retail store attributes

The conflicting research on the elderly has led many to question the wisdom of using age alone to segment the market. Psychographics, or lifestyle groupings, has emerged as a more robust technique of identifying distinct categories of the 65 and older market. An activities, interests, and opinions (AIO) questionnaire from 386 respondents provided data to identify five distinct groups of elderly shoppers. Significant differences were found among the five clusters with regard to the perceived importance of various retail attributes which sell over‐the‐counter drugs: quality of store and personnel, store characteristics, and use of coupons and discounts.

Effects of Trust in Superiors and Influence of Superiors on the Association Between Individual-Job Congruence and Job Performance/Satisfaction

This research examines the moderating influences of trust in superiors and influence of superiors as elements of an organization communication system on the association between individual-job congruence and job performance/satisfaction. Data from 302 employees were used to assess the research design variables of growth need strength, job scope, trust in superiors, influence of superiors, job performance, and job satisfaction. Moderated regression analysis gave weak support to trust and influence as moderators of the association between individual-job congruence and both job performance and satisfaction. The results did, however, provide justification for trust in superiors and influence of superiors as predictors of performance and satisfaction. The data suggest that other factors may account for changes in the research variables.

Is lifestyle an important factor in the purchase of OTC drugs by the elderly

The conflicting research on the elderly has led many to question the wisdom of using age alone to segment the market. Psychographics, or lifestyle groupings, has emerged as a more robust technique of identifying distinct categories of the 65 and older market. An activities, interests, and opinions (AIO) questionnaire from 386 respondents provided data to identify five distinct groups of elderly shoppers. Significant differences were found among the five lifestyle clusters with regard to the perceived importance of various factors which influence purchase behavior: price, commercial influences, and personal influences.

The Role of Communication in Organizations: Ethical Considerations

Communication plays a distinct role in the ethical behavior of managers. This paper proposes a theoretical framework of ethics, power, and communication in the workplace. First, a model of conceptual ethics is developed to provide a backdrop for viewing ethical decisions. Second, ethics in the workplace is discussed by showing how managers are often caught in a dilemma between the pressures of the job and their own personal code of ethics. And last, communication is proposed as the means to foster more ethical behavior in organizations. Although communication safeguards such as a code of ethics can and should be established, it is the managers themselves through more receptive communication who establish the norms of ethical conduct.

Cultural Diversity and Interpersonal Communication Skills: A Study of Indian Managers

Given the importance of interpersonal skills for both managerial and organizational effectiveness in domestic as well as international contexts, examines the relationship between communicative capability of Indian managers and selected demographies and draws generalizations and implications about the communicative capabilities of Indian managers.

Self-Actualization and Interpersonal Capability in Organizations.

This study reports the extent of self-actualization present within a sample of first-line and upper-level managers in several organizations. Also evaluated within the sample is the interpersonal capability of managers to communicate with their subordinates in a supportive manner A correlation analysis reveals a positive relationship between self-actualization and interpersonal communicative capability

Three Differential Variables and their Relation to Retail Strategy and Profitability

The primary objective of this study is to evaluate three variables utilized frequently within the retail grocery industry to gain a differential advantage within a target market. These variables are Trading Stamps, Credit, and Delivery. Essentially, the study seeks to determine whether these differential variables are related to retail strategy and retail store profitability for a selected group of retail grocery stores belonging to a retailer cooperative. The study also seeks to determine if the utilization of the differential variables creates any profitability changes within the basic retailing strategy variables of the researched respondents.